CP/FT PCB Hardware Engineer
面議（經常性薪資達4萬元或以上） 40000元
新竹縣竹北市
3~4年工作經驗
We are seeking a highly skilled and motivated Field Application Engineer to provide advanced customer engineering support across our key semiconductor customers. This role will act as a critical technical interface between customers and our internal teams, focusing on problem solving, project execution, and proactive alignment with customer requirements and technology roadmaps. The successful candidate will play a hands-on role in delivering world-class technical support, ensuring rapid issue resolution, and strengthening long-term customer relationships.
Key Responsibilities:
1. Advanced Technical Support
· Provide expert-level advice on hardware requirements to enable successful loadboard/module design projects.
· Conduct schematic capture, component placement, and routing support when needed to address complex technical challenges.
· Act as a senior technical resource for diagnosing hardware-related feasibility and performance issues.
2. Customer Engagement & Relationship Building
· Gather and validate customer requirements to ensure sufficient information for initiating design projects.
· Serve as the primary technical contact, managing expectations and maintaining clear communication with customer engineering teams.
· Manage customer interactions throughout the project lifecycle to ensure satisfaction and successful delivery.
3. Application Engineering & Solution Development
· Assess and estimate project schedule, cost, and feasibility to define realistic plans.
· Support design-in activities by translating customer requirements into technical hardware solutions.
· Deliver technical updates, training, and presentations to customers and internal stakeholders.
4. Cross-Functional Collaboration
· Collaborate with internal design and project management teams to align project execution with customer requirements.
· Provide structured feedback from design projects to influence product development and continuous improvement.
· Ensure alignment of project execution with both tactical problem solving and longer-term strategic direction.
Preferred Traits:
· Resilient and Professional Under Pressure – Remains calm and constructive when facing challenges, escalations, or changing requirements.
· Proactive Problem Solver with Strong Ownership – Takes initiative, drives resolution, and ensures customer satisfaction while balancing immediate issue-solving with long-term improvements.
· Collaborative and Organized Team Player – Demonstrates a positive “can-do” attitude, manages multiple priorities effectively, and works seamlessly with cross-functional and global teams.
This job description serves as a general guide to the responsibilities and qualifications expected for the role and may be subject to modification based on the specific needs of the organization.
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