轉職熱搜工作

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Job Title: Senior Manager, Program Management What will you do? This role is pivotal in driving cross-functional projects, leading feature development initiatives, and ensuring operational readiness for new product rollouts. The ideal candidate will act as a bridge between the Operations Team and cross-functional team ensuring align with business objectives and enhance service excellence. Key Responsibilities 1. Project Management & Execution • Lead and manage end-to-end cross-functional projects within the Operations scope. • Define project goals, scope, milestones, and deliverables in collaboration with stakeholders. • Ensure effective project governance, documentation, timeline tracking, and risk management. 2. Product Roadmap and Feature Development Coordination • Act as the operations team’s primary contact for all product and feature development initiatives. • Gather, validate, and prioritize business requirements from internal stakeholders. • Translate operational needs into detailed feature/functionality specifications for product teams. • Collaborate with Product Managers, Engineers, and UX/UI teams to align on development goals. • Drive UAT, feedback collection, and readiness preparation. 3. Stakeholder Communication & Alignment • Serve as a key liaison between the operations team, Product, Engineering, and Data teams. • Facilitate regular project syncs, reporting, and business reviews with internal stakeholders. • Maintain alignment between business priorities and product/technical execution. 4. Operational Optimization & Change Management • Identify and analyze operational inefficiencies; propose scalable solutions and improvements. • Support system/process changes through structured change management planning. • Develop and implement SOPs, workflows, and knowledge base updates aligned with new features. 5. Performance Monitoring & Reporting • Define success metrics and KPIs for project/feature performance. • Provide ongoing reporting to leadership and stakeholders on progress and impact. Recruitment Process: • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider: • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position: Senior Manager, Pricing Operation This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities, innovation, and strong business acumen. He/she is comfortable operating in ambiguous environments and has the ownership to identify and lead stakeholder teams to implement creative solutions to streamline and accelerate a wide range of business processes. An individual would succeed in the role when he/she is a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence. What will you do? - With Taiwan e-commerce understanding, create scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possible. - Team management – FTE and dispatch workers. - When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact. - Drive improvement in operational performance and lead projects to further expand our business and enhance both our customers and partner teams experience. - Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders - Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements. - Ensures that multiple projects within program roadmap meet specified timelines to deliver results Essential Qualifications: - Minimum 8 years of experience in program/project/process management or business operations preferably in the e-commerce industry - English speaking and writing skill are a must - At least 2 year of people management experience. Preferred Qualifications: - SQL building experience - Korean speaking is a strong plus Recruitment Process Application Review - Technical Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

The team is looking for a Program Manager who is customer-obsessed, motivated, has a bias for action, and can think systemically to bring to life new areas of business for the team. This role will work closely with cross-departmental teams to build operational plans to launch and scale new initiative programs. This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities, and strong business acumen. Additionally, this candidate will be a self-starter, comfortable operating in ambiguous environments, and will own working with multiple operational processes across a wide range of stakeholder teams. The candidate will have a successful track record of collaborative relationship building, program and project management, leading projects and teams, and reporting and analysis capabilities. What you will do: * With improving catalog quality in Taiwan Coupang Marketplace in mind, create scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possible. * Manage a team of 10-15 contractors (daily attendance, performance monitoring and evaluation, workload management etc) * When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts. * Drive improvement in operational performance and lead projects to further expand our business and enhance both our customer’s and partner teams experience. * Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross-functional project teams and program stakeholders. * Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements. * Ensures that multiple projects within the program roadmap meet specified timelines to deliver results. Basic Qualifications: * 4 years of experience in program/project/process management or business operations preferably in the e-commerce industry. * English speaking and writing skills are a must. * Highly analytical, detail-oriented, strong business sense, and willingness to work within a fast-paced and growing environment Excel skills * Ability to gather, analyze, and organize large amounts of data and provide insight and recommendation * Strong Excel skills Preferred Qualifications: * 1 year of people management experience. * SQL or other data-building experience is a strong plus.

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position: Sr. Manager, Biz Marketing (Customer Growth) Coupang Taiwan is looking for an extra-ordinary talent to join their marketing team to manage customer activation programs to deliver customer growth for the business. What will you do? - Design and implement specific activations / programs / promotions targeting customers in different stages of their journey on Coupang to deliver specific goals like customer growth, new category purchase, lapse customer reactivation, increased order frequency etc - Track, Analyse and review performance of the program and make necessary modifications to run the program effectively - Work with different channels and teams (CRM channels, OM, performance marketing, - - Product and Analytics) to drive specific execution components for the customer programs - Devise new ideas to unlock growth for specific customer cohorts like lapsed customers, new customers or loyal cohorts and rigorously test them to identify winners which can be scaled - Partner with Finance to implement controls and guard rails for strong governance of the programs and the associated marketing expenditure - Work on unearthing insights along with marketing insights team to identify opportunities on an ongoing basis - Own the customer funnel and implement changes along with other marketing teams to drive increased conversion across the funnel Essential Qualifications: - 6+ years of CRM, Customer or Loyalty Programs, channel marketing, promotions or -Program Management experience in an e commerce or digital business environment - Strong analytical skills and track record of data based decision making - Independent and Entrepreneurial – ability to work with minimal guidance in a fast-paced and rapidly changing environment. - Strong ability to prioritise across tasks and work streams - Ability to think customer first and drive initiatives to deliver growth - Strong communication skills with high level of proficiency in both Mandarin and English. Preferred Qualifications: - 6+ years of Marketing or Program Management experience directly related to CRM or customer programs - Hands-on E-commerce or B2C domain experience is strongly preferred. - Well versed in basic data management / BI tools like SQL, Python, R etc and high degree of comfort dealing with complex sets of data for analysis Recruitment Process - Application Review - Technical Interview - Onsite (or Virtual) Interview – Offer - The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position: Sr. CRM Channel Operations Specialist Coupang Taiwan is looking for an extra ordinary talent to join their marketing team to manage CRM Channel operations involving App pushes, SMS, email and Line OA What will you do? - Manage and Operate CRM Channels like App push, SMS, email and Line OA by planning and executing campaigns on internal campaign management tools - Work with different stake holders within and outside marketing to plan the CRM channel calendar effectively at a weekly and monthly level - Operate the campaign management tools like CCM, PMS, AP etc to set up and run campaigns on a daily basis - Rigorous tracking and analysis of performance to continuously optimize performance of the CRM channels - Run tests to find ways to improve performance in clicks, conversion through CRM channels - Work with creative - copy and design teams to build specific messaging campaigns on a daily basis - Partner with other teams ( OM, CRM customer growth, Analytics, Product ) to run, optimize campaigns and deliver strong performance for all CRM channels Essential Qualifications: - 4+ years of operational experience in Merchandising or CRM channels for a digital business – E commerce, D2C brand, Digital channels of large businesses like FMCG etc - Strong attention to detail and ability to perform complex operational tasks - Ability to turn around things quickly and coordinate with multiple teams on tasks - Proficiency in dealing with and operating digital ops tools - Strong communication skills with proficiency in both Mandarin and English. Preferred Qualifications: - Hands-on E-commerce or B2C domain experience is strongly preferred. - Well versed in basic data management tools like SQL, high degree of comfort dealing with complex sets of data for analysis Recruitment Process - Application Review - Technical Interview - Onsite (or Virtual Onsite) Interview – Offer - The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider - This job posting may be closed prior to the stated end date for application if all openings are filled. - Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. - Coupang does not discriminate against disabled applicants or those with veteran status. - We are proud to offer equal opportunities for all applicants. Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position: Sr. Biz Marketing (Customer Growth) Specialist Coupang Taiwan is looking for an extra-ordinary talent to join their marketing team to manage customer activation programs to deliver customer growth for the business. What will you do? - Design and implement specific activations / programs / promotions targeting customers in different stages of their journey on Coupang to deliver specific goals like customer growth, new category purchase, lapse customer reactivation, increased order frequency etc - Track, Analyse and review performance of the program and make necessary modifications to run the program effectively - Work with different channels and teams (CRM channels, OM, performance marketing, -Product and Analytics) to drive specific execution components for the customer programs - Devise new ideas to unlock growth for specific customer cohorts like lapsed customers, new customers or loyal cohorts and rigorously test them to identify winners which can be scaled - Partner with Finance to implement controls and guard rails for strong governance of the programs and the associated marketing expenditure - Work on unearthing insights along with marketing insights team to identify opportunities on an ongoing basis - Own the customer funnel and implement changes along with other marketing teams to drive increased conversion across the funnel Essential Qualifications: - 4+ years of CRM, Customer or Loyalty Programs, channel marketing, promotions or -Program Management experience in an e commerce or digital business environment - Strong analytical skills and track record of data based decision making - Independent and Entrepreneurial – ability to work with minimal guidance in a fast-paced and rapidly changing environment. - Strong ability to prioritise across tasks and work streams - Ability to think customer first and drive initiatives to deliver growth - Strong communication skills with high level of proficiency in both Mandarin and English. Preferred Qualifications: - 4+ years of Marketing or Program Management experience directly related to CRM or customer programs - Hands-on E-commerce or B2C domain experience is strongly preferred. - Well versed in basic data management / BI tools like SQL, Python, R etc and high degree of comfort dealing with complex sets of data for analysis Recruitment Process - Application Review - Technical Interview - Onsite (or Virtual) Interview – Offer - The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

We are seeking an individual whom is passionate about being part of a fast growing team that is early in its journey with much yet to be built. This person must be entrepreneurial by nature with responsibility for contributing to a positive customer experience on Coupang’s global selection as a part of a fun, diverse, and global-experienced team. The Catalog operation Manager will be responsible of leading team to support selection onboarding operations and troubleshooting issue management regarding global catalog management. An individual with experience in resource management, data entry, or process innovation in the e-commerce/operations/data fields. Also, cultivate the talents to strive for excellence and deliver outstanding result in short time. The ideal candidate will be an individual who is willing to take up challenges, be forward-looking and is eager to learn. Also, S/he can simplify the goal and find a way to move with urgency. S/he will be expected to communicate with various counter-parts in and outside of Coupang to deliver results and develop processes and solutions to wow customers. What you‘ll do : Collaborate with stakeholders to define opportunities, plan, and execute processes to optimize catalog update schemes and drive efficiencies. Manage good catalog quality and collaborate with the Headcount allocation, Catalog Operations, and Tools and Systems teams to improve the catalog update scheme. Identify and troubleshoot catalogue issues. Deep dive and resolve bottlenecks in teams. Recruit team members, provide leadership, coaching, and mentoring to achieve KPI goals. Basic Qualifications Minimum of 5+ years of experience in roles related to operations, catalog quality management, SOP establishment and process improvement programs, responsibility for operational processes. 3+ years of experience in leading change initiatives and fostering a culture of continuous improvement across many teams. Knowledge of English and Korean - the role will work with English-speaking senior leadership and partners. Strong skills in managing projects from inception to completion, with demonstrated ability to lead multiple teams to deliver results within time constraints and with strong focus on accuracy and details. Experience in conducting hands-on deep dives into issues, identifying root causes, and proposing practical solutions; ability to synthesize information quickly, extract key insights, and present insights to director-level stakeholders or higher. Demonstrated top-class people management skills, ability to mentor and guide team members, experience of building teams while fostering a collaborative and high-performance work environment. Preferred Qualifications Strong communication skills to effectively collaborate with and influence various internal and cross-functional stakeholders. Experience in efficiently managing teams and demonstrating leadership to imporve performance. Experience in online platforms, SOP definition, defects detection, process tuning with automation. Basic experience and understanding of data management and through data analysis, driving the optimization for process. Preferred background in business management, engineering, SCM, product/project management Fluent in Chinese and English Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Partner Logistics Manager (Quick Flex Program Manager) The PM oversees Quick Flex network providing data insights, different reporting tools for the different workstreams and aspects of Quick Flex vendors performance, in addition to overseeing their delivery quality and CX experience and payments. What will you do? ● Team Introduction: The Quickflex organization is a core department within Coupang’s delivery operations, responsible for delivering the largest volume of Coupang’s products. The Program Management Team manages and analyzes all data related to Quickflex. Through this, the team provides optimized operational strategies and supports the implementation of an efficient Last Mile delivery system. ● Manage overall data and generate performance metrics for Quickflex. ● Provide business insights through data analysis and maintain dashboards Essential Qualifications ● 5 years of experience in the logistics (parcel delivery) industry and data analysis ● Strong hands-on experience in data analysis (advanced Excel skills) ● Ability to make data-driven decisions and measure performance ● Proficiency in data analysis tools (SQL, advanced Excel) ● Experience collaborating with cross-functional teams to communicate insights, take action, and report results based on analysis Recruitment Process ● Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer ● The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. ● Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider ● This job posting may be closed prior to the stated end date for application if all openings are filled. ● Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. ● Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Andon Policy Manager The Andon Policy Manager at Coupang manages and operates the Andon policies/processes that arise during the customer‘s purchase and usage process. The Andon process involves identifying, reporting, and addressing issues related to products that are returned or complained about by customers. To provide a product experience that impresses customers, they plan and implement new Andon quality policies/processes and manage their development and stabilization through communication with various related departments. What will you do? • System Setup and Data-Driven Improvement: Establish and enhance processes related to Andon product policies, utilizing product quality data and VOC (Voice of Customer) analysis to identify and propose fundamental policy improvements • Cross-Functional Collaboration: Collaborate with cross-functional teams to analyze and understand product quality trends, enabling the planning and management of proactive policies • Continuous Process Optimization: Regularly review existing policies to ensure ongoing and timely process optimization • Presentation Facilitation: Establish policy/process presentation material and facilitate learning sessions for key stakeholders • Establishment of food and non-food Andon policies • Impact monitoring after policy launch • When a new employee joins the company, onboarding training for the whole of ANDON • Review and respond to requests for improvements to the Andon Process from stakeholders Essential Qualifications • 5 years of experience in establishing and optimizing customer and quality-related policies and processes • Fluent in English at professional level • High proficiency in data analysis and work tools (Power BI, Excel, SQL) • Think Systematically: Ability to define fundamental problems through data analysis and monitoring and identify items that impact Andon and the overall business from a macro perspective to build policies/processes • Dive Deep: Make correct decisions by closely predicting the results and impacts of policies by synthesizing various interests, indicators, and needs of related departments • Wow the Customer: Experience in proactively participating in or leading initiatives to improve customer experience • Stakeholder Management: Ability to communicate effectively with key stakeholders to ensure project goals are met within the expected timeline • Presentation Skill: Create material and facilitate policy/process training to key stakeholders Recruitment Process • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage Things to Consider • This job posting may be closed prior to the stated end date for application if all openings are filled • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Specialist, Quality Assurance (Andon Policy) The Andon Policy Specialist at Coupang manages and operates the Andon policies/processes that arise during the customer‘s purchase and usage process. The Andon process involves identifying, reporting, and addressing issues related to products that are returned or complained about by customers. To provide a product experience that impresses customers, they plan and implement new Andon quality policies/processes and manage their development and stabilization through communication with various related departments. What will you do? 1. System Setup and Data-Driven Improvement: Establish and enhance processes related to Andon product policies, utilizing product quality data and VOC (Voice of Customer) analysis to identify and propose fundamental policy improvements. 2. Cross-Functional Collaboration: Collaborate with cross-functional teams to analyze and understand product quality trends, enabling the planning and management of proactive policies. 3. Continuous Process Optimization: Regularly review existing policies to ensure ongoing and timely process optimization. 4. Presentation Facilitation: Establish policy/process presentation material and facilitate learning sessions for key stakeholders. Essential Qualifications: 1. 3 years of experience in establishing and optimizing customer and quality-related policies and processes. 2. Fluent in English. 3. Think Systematically: Ability to define fundamental problems through data analysis and monitoring and identify items that impact Andon and the overall business from a macro perspective to build policies/processes. 4. Dive Deep: Ability to make correct decisions by closely predicting the results and impacts of policies by synthesizing various interests, indicators, and needs of related departments. 5. Wow the Customer: Experience in proactively participating in or leading initiatives to improve customer experience. 6. Stakeholder Management: Ability to communicate effectively with key stakeholders to ensure project goals are met within the expected timeline. 7. Presentation Skill: Ability to create material and facilitate policy/process training to key stakeholders. Preferred Qualifications: 1. High proficiency in data analysis and work tools (Power BI, Excel, SQL, etc). Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.