轉職熱搜工作

1.進行例行性售後服務（如：客戶拜訪、產品狀況了解及客訴處理）。 2.建立售後服務制度。 3.回覆客戶應用技術的問題，提供產品技術諮詢。 4.提供客戶技術服務，必要時外勤至客戶處安裝、檢修儀器設備。 5.接聽客服電話，回應並處理產品客訴抱怨。

1.分析產品功能異常狀況，並建立資料庫。 2.負責維修報表之建檔與管理。 3.提供顧客產品維修的內容。 4.負責冷凍設備的檢修。 5.檢測、檢修各類電子產品或設備。

1.分析產品功能異常狀況，並建立資料庫。 2.負責維修報表之建檔與管理。 3.提供顧客產品維修的內容。 4.負責冷凍設備的檢修。 5.檢測、檢修各類電子產品或設備。

1.進行例行性售後服務（如：客戶拜訪、產品狀況了解及客訴處理）。 2.建立售後服務制度。 3.回覆客戶應用技術的問題，提供產品技術諮詢。 4.提供客戶技術服務，必要時外勤至客戶處安裝、檢修儀器設備。 5.接聽客服電話，回應並處理產品客訴。

1.液晶設備裝置及半導體先進封裝設備維修售後服務 2.裝機、調機、Trouble對應、改造等作業支援 3.處理生產問題異常，分析不良原因 4.需配合on call對應、加班及出差；加班費、On call津貼、出差津貼等另計 5.大學以上畢業，電機/電子/機械/理工相關科系

公司網站 : www.nisc.com.tw 1.公司銷售之產品設備進行安裝、維修、保養。 2.數位式複合機維修零件、耗材銷售處理，無業績壓力。 3.產品維修報價之業務。 4.維繫穩定客戶關係。 5.傳達說明公司各項業務、活動、產品等重大訊息。 6.無經驗可，公司負責培訓技術及維修能力。 *任職滿三個月正式接掌轄區後，每月享有服務獎金

主要職責： 一、現場技術支援與故障分析 - 於客戶現場及委外半導體封裝測試廠（OSAT）進行產品維護與維修。 - 執行初步故障排除與故障分析，記錄並評估電性輸出數據。 - 解讀測試機數據紀錄，協助故障分析。 - 與公司內部工程團隊（設計、製造、品質工程）協作，進行深入分析並導入可持續的解決方案。 - 支援系統性根本原因調查，收集相關資料並撰寫詳盡且準確的服務報告。 - 主導對外客戶溝通：管理客戶期待、清楚呈現分析結果，並在必要時協助緩解問題升級。 二、內部跨部門協作 - 與同事、技術銷售工程師、專案經理、品質工程師及設計中心密切合作，傳達客戶需求與技術風險。 - 主動分享知識與經驗，支援團隊成員。 - 將客戶回饋轉化為具體可執行的任務，並確保各部門了解其工作背後的目的與意義。 - 作為公司內部團隊與客戶之間的緩衝角色，適當處理問題，維持穩定的合作關係。

【About the Role】 We are seeking a highly motivated Field Application Engineer to join our team, specializing in the development, optimization, and debugging of diagnostic programs for Probe Cards (P/C) and Load Boards (L/B) on Automated Test Equipment (ATE) platforms. New Hires will undergo a comprehensive 1–3 months training program covering semiconductor test processes and equipment specifications. This role requires technical depth and proactive problem-solving skills to ensure robust test stability and high-quality project delivery. 【Responsibilities】 1. Diagnostic Development & Debugging: Develop, maintain, and optimize diagnostic and verification programs for Probe Cards (P/C) and Device Interface Boards (DIB). 2. Platform Optimization: Troubleshoot and analyze diagnostic routines on ATE platforms (e.g., Ultraflex, Ultraflex Plus, Advantest 93K, Eagle, J750).; assist customers in adding test items and enhancing program logic. 3. Test Methodology Innovation: Design and implement testing methodologies using central diagnostic libraries to continuously improve production yield and stability. 4. Cross-functional Collaboration (Key Liaison): o With Bin1 (Verification Dept.): Evaluate program stability and resolve complex issues between the test equipment and DIB. o With IC Designers: Align on circuit design logic to ensure verification schemes meet original design specifications. o With SMT (Production Dept.): Coordinate DIB component mounting, assembly details, and production quality control. o With Assembly/Maintenance Dept.: Manage DIB frame disassembly, cable repairs, and hardware troubleshooting. 5. Technical Support & Reporting: Generate diagnostic coverage reports and provide real-time technical support to internal teams and global customers.

Location: Linkou / Hsinchu / Taichung / Tainan / Kaohsiung 【本職缺優先審核至應用材料公司官網投遞人選】請至應材官網上傳履歷表： https://careers.appliedmaterials.com/careers?pid=790298881222&domain=appliedmaterials.com&sort_by=relevance 【Talents who apply job through Applied Materials Career Website will be reviewed and considered as top priority】Please apply job here: https://careers.appliedmaterials.com/careers?pid=790298881222&domain=appliedmaterials.com&sort_by=relevance If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Customer Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Customer Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems. ■ You will: • Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment • Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. • Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. • Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems • Complete required job documentation, safety training and procedures for processing parts • Professionally represent Applied Materials to the customer, using your “customer first” mindset • Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines ■ You’ll need: • Bachelor or master’s degree in engineering related (Hardware related preferred), 社會新鮮人 are welcome • Ability to read electrical and mechanical schematics • Clear and effective written/verbal communications skills, with an emphasis on documenting details • Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint) • Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics • Knowledge of hand tools and proper usage, including a digital multimeter ■ What to expect: • FSO (Field Service Organization) CE: Relocation within Country based on business needs. Also, in general, you’ll work with Applied Materials Taiwan AGS on-call model to provide ongoing technical support for our customers. Some product field service teams may need to work in shifts depending on business needs. • Your job requires the ability to: ○ lift at least10~20kg. ○ work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves ○ sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time ○ determine differences in colors • Global Relocation Opportunities: Based on Applied Materials AGS (Applied Global Service) organization business needs, there will be global Relocation Opportunities released for employees to apply. Following on Applied internal transfer eligibility, you are welcome to relocate to other regions including but not limited to US, Europe, etc. within Applied to develop career further.

1.售前資通訊基礎建設需求訪談及架構規劃 2.專標案建議書撰寫及簡報 3.協助業務分析產品競爭力 4.售後技術支援 *薪資依學經歷敘薪