轉職熱搜工作

職位概述 服務工程師主要負責客戶採購案的對應窗口、採購流程的文書處理以及產品的教學、維護及技術支援，確保客戶能夠順利使用產品並獲得最佳體驗。 主要職責 • 客戶採購案的文書處理以及流程管控 • 執行產品的簡易教學及售後服務。 • 排除技術問題，提供解決方案。 • 向客戶提供培訓與技術支援。 • 記錄服務歷程，確保維修與支援的準確性。 • 與團隊合作，提升服務品質。 • 有理工相關背景者佳 資格要求 • 具備相關技術背景或工程相關學歷。 • 具備問題解決能力與技術知識。 • 良好的溝通能力與客戶服務技巧。 • 能夠獨立作業，也能與團隊合作。 • 需要出差。 • 歡迎應屆畢業生申請。

1. 擔任OEM／ODM客戶主要窗口，負責專案執行及日常客戶需求對應。 2. 統籌客戶需求，協調工程、製造、生管、品保、採購及業務等單位，確保專案順利執行。 3. 負責新產品導入（NPI）及量產專案管理，追蹤各階段進度與風險。 4. 管理客戶訂單需求、交期承諾及出貨狀況，確保達成交期目標（OTD）。 5. 定期追蹤WIP、生產排程及產能規劃，協調內部資源以滿足客戶需求。 6. 主導專案會議及跨部門溝通，推動問題改善與異常處理。 7. 追蹤工程變更（ECN/ECO）、客戶特殊需求及產品開發進度。 8. 協助處理客訴、品質異常及交貨風險，並追蹤改善措施執行成效。 9. 製作專案進度報告、交期分析及管理報表，定期向客戶及管理階層報告。 10. 維護客戶關係，提升客戶滿意度與合作成效。

1.負責新產品導入專案之整體規劃與推動，串接開發至量產流程 2.規劃與追蹤專案時程、資源與風險，確保專案順利推進 3.協調研發、製造、品保、資材等單位，促進跨部門合作與問題解決 4.參與試產及量產導入，協助專案順利落地 5.管理設計變更流程及專案相關文件進度 6.定期召開專案會議並追蹤執行進度 7.需具備「產品開發至量產導入」全流程整合能力，非單純進度追蹤角色

在企業數位/AI轉型與系統導入過程中，專案成功的關鍵，不只是計畫，而是執行與落地。 如果你擅長整合資源、推動進度，能在複雜的跨部門環境中讓事情往前走，並確保每個專案最終能順利上線與穩定運作—— 我們正在找你。 在這個角色中，你將負責資訊專案管理、跨團隊協作與上線交付，確保專案從規劃到上線（Project → BAU）都能高品質完成。 1. 專案進度與風險管理 • 規劃專案時程與里程碑，確保專案依計畫推進 • 主動辨識專案風險並提前提出因應方案 • 管控專案節奏，確保關鍵節點準時達成 2. 測試管理與問題收斂 • 推動UAT測試進程，確保測試覆蓋與品質 • 管理Issue Log並追蹤問題解決進度 • 確保所有關鍵問題在上線前完成關閉 3. 跨部門溝通與整合 • 擔任Business、IT、Vendor及Group team之間的溝通橋樑 • 整合跨團隊需求、依賴與決策事項 • 確保關鍵決策有效落地並推動執行 4. 專案文件與知識管理 • 建立清晰、可追蹤且可交接的專案文件 • 包含專案狀態報告（One-page summary）、會議紀錄 • 維護決策、風險與議題追蹤機制（RAID log） 5. 上線與交接管理 • 規劃系統上線（Go-live) 與Hypercare階段 • 安排專案交接至維運（Project → BAU） • 降低上線後營運風險與混亂

Computer system products such as notebook , desktop, and gaming laptops: 1. New product development progress and risk control. 2. Lead the project team from the NPI product development stage to the mass production stage. 3. Cross-functional communication and coordination between functional teams, manufacturing plants and customers. 4. Serve as the corresponding window for project matters, understand and respond to customer needs, and integrate internal resources to complete the project as scheduled.

1.中和廠專案生產管理與執行 2.中和工廠與客戶端、業務端及研發單位窗口 3.中和工廠MIL review & 5M生產會議 & EV試產廠端彙整 4.各項生產問題排除與內外部溝通協調 5.統整規劃及提供印度代工廠生產設備相關需求

You will be at the forefront of our business expansion. This role focuses exclusively on the Pre-award Phase of ODM projects. As the technical brain and driving force behind new project development, you will lead cross-functional R&D teams under highly challenging timelines to transform ambiguous customer requirements into commercially competitive technical proposals. You must possess both the logical mindset of an engineer and the sharp acumen of a business professional, delicately balancing specifications, costs, and schedules to help the company secure flagship projects from global brands. Key Responsibilities: 1. Lead the RFI/RFQ Evaluation Process: Upon receiving initial customer requirements, rapidly establish evaluation baselines and assumptions. Initiate and lead cross-functional R&D teams (EE, ME, Thermal, RF, etc.) to conduct technical Feasibility Studies. 2. Technical Pitching & Communication: Transform complex hardware architectures into highly persuasive commercial technical presentations (R&D Proposals). Partner with the Sales team to pitch to customers, handle technical Q&A, and showcase the company‘s R&D capabilities. 3. Cross-Functional Coordination & Negotiation: In resource-constrained environments, leverage your influence to coordinate evaluation progress across various R&D departments to meet aggressive deadlines. 4. Cost & NRE Assessment: Collaborate closely with Sales and Engineering teams to accurately estimate the system BOM cost and Non-Recurring Engineering (NRE) expenses. Proactively guide the team through specification trade-offs or design optimizations when costs exceed targets. Minimum Qualifications: 1. Education: Bachelor’s or Master’s degree, preferably in Electrical, Electronic, Mechanical Engineering, Computer Science, or Engineering Management. 2. Industry Experience: 3+ years of experience in the system manufacturing industry (PC, Laptops, or Networking products), with at least 3 years as a TPM, PM, or R&D Engineer. Deep understanding of hardware system architectures and the NPI development process. 3. Language Skills: Fluent in English (capable of directly conducting meetings, presentations, and technical negotiations with international brand customers). Core Traits: 1. Tolerance for Ambiguity: Courageous enough to make reasonable assumptions and drive projects forward even with incomplete information. 2. Extreme Resilience & Time Management: Capable of multitasking under tight timeframes, remaining organized and focused when facing high-pressure deadlines. 3. Business Acumen: Highly sensitive to numbers, able to find the optimal balance between technical integrity and commercial profitability.

1. 以系統開發為solution，主導NPI工作流程的自動化與系統化，包括分析系統需求、撰寫需求文件並推進開發案的進行； 2. 溝通部門內RD團隊工程師，以及推進跨部門的協商與合作； 3. 收集數據並製作各類型報表、報告或簡報，如每週開發進度報告、年度開發成果報告、節約效益計劃簡報、對客戶報告(英文)等； 4. 主持各類型會議，如開發週會、部門年度成發會、客戶會議(英文)等； 5. 推動其他主管交辦專案，如產學合作案等。

1.新廠籌備與專案協調 •支援新廠籌備期間的跨部門會議、專案進度追蹤及中泰雙語會議紀錄。 •協助追蹤產線移轉、工作交接、風險事項與待辦事項。 •配合主管交辦之車用認證、BOI、新廠籌備及跨部門協調工作。 2.車用品質認證與稽核支援 •協助整理、翻譯及維護 APQP、PPAP、PFMEA、Control Plan、8D Report、FA 分析及試產報告等文件。 •協助產線人員理解車規要求、標準作業及異常處理流程，並支援相關教育訓練。 3.BOI 文件與審查支援 •協助 BOI 申請、補件、審查及後續追蹤所需的中泰雙語文件整理與溝通。 •彙整及核對投資計畫、設備清單、製程說明、產品資料、進出口規劃及專案時程等申請資料。 •協助中文團隊、泰國在地窗口、顧問及政府單位之溝通、會議安排與紀錄。

Computer system products such as Workstation or traditional desktop : 1. New product development progress and risk control. 2. Lead the project team from the NPI product development stage to the mass production stage. 3. Cross-functional communication and coordination between functional teams, manufacturing plants and customers. 4. Serve as the corresponding window for project matters, understand and respond to customer needs, and integrate internal resources to complete the project as scheduled.