轉職熱搜工作

Location in Hsinchu, prepare for TSMC F25 in Taichung in 2027 ~ 2029 Technical 1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4.Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. *請檢附英文履歷**請載明多益成績*

1.製造生產管制(SOP制定、生產排序、生產效率提昇、產能提昇) 2.產線問題解決 3.人員訓練管理 4.品質分析及改善 5.生產成本管理與改善 6.測試機台操作、參數設定

As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Responsibilities: Technical: - Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and process related productivity issues. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. - Partner with the Account Team and Product Group to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions - Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis - Drives required actions at the customer site to resolve escalations and prevent repeat problems - Participates in the review of procedures, processes and tool design impacting development activity. - Manages projects and provides reports to management to deliver the desired result. Leads customer escalation meetings. - Understands how and has the capability to escalate within management when help is needed. Leadership: - Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. - Mentors field engineers and designs or leads training sessions. Customer Relation: - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Develops customer confidence through credible recommendations and an understanding of the customer‘s perspective to support sales, service and revenue. Qualifications: - MS. with 3 years of relevant work experience or BS with 5+ years of work experience - Ability to read and work from electrical and mechanical schematics, diagrams and interpret operation manuals - Ability to use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. - Ability to provide quality remote and on-site escalation support and escalation management. - Ability to troubleshoot technical problems and coordinates multiple technical tasks. - Ability to establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety. - Domestic and International travel is required based on business need.

【Internship】2026 Lam Research 美商科林研發實習生計畫 \ Launch Your Semiconductor Journey / 為畢業在即的學士及碩士生，提供銜接職場的絕佳實習機會 ☆★☆ 3/14交大 3/21清大 現場面試 有機會當場獲得offer ! ☆★☆ 若未得到通知，可現場排隊先搶先贏，現場履歷書審通過直接排主管面試 (需準備紙本履歷 進行現場書審) 實習計畫亮點： ■專屬資深Buddy同事一對一指導 ■體驗外商文化 提升職場所需的國際視野與溝通能力 ■深入了解關鍵製程最先進設備 提前踏入半導體產業 ■優於市場的實習薪資 學習滿滿 + 賺多多 ■實習表現優異有機會直接獲得正職Offer 職缺類別： Field Process Engineer (FPE) Interns 製程工程師實習生 Field Service Engineer (FSE) Interns 設備工程師實習生 暑期實習期間：2026/7/6 - 8/28 (全職實習) 全年實習期間：2026/7/6 - 2027/06/30 (暑假共8周，一周需到班5天 / 學期間可與主管協調一周可工作1-3天) 申請資格： 半導體相關科系，碩二以上在學生或應屆畢業生

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

Major responsibility is n3 miniline transfer and high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and cowork with PG/CSBG/Sales to make customer and company’s goal completed. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** Job Duties and Responsibilities (60％) • Act as the primary representative of the Field Service Head to customers, fostering strong relationships and ensuring service operations align with company goals. • Oversee the performance of the installed base within assigned functions to meet product specifications and system performance targets. • Direct and manage field service and technical support activities related to installation, servicing, and modification of company products. • Collaborate closely with sales, service teams, process engineering, and product groups to support customer technical and production requirements, evaluate product performance, and deliver optimal solutions. • Forecast and control Installation & Warranty (I&W) within the ISR plan, ensuring efficient engineer utilization for balanced absorption results. • Serve as a key liaison between customers and product groups, providing clear issue statements and support needs to drive continuous improvement in system performance, availability, and reliability. • Coordinate escalations with local and support teams, allocate resources effectively to minimize downtime and production interruptions. • Ensure a zero-incident safety record by maintaining a hazard-free environment and delivering ongoing training and guidance to the service team. • Understand customers’ equipment-related technology roadmaps, upgrade requirements, and operational challenges to identify opportunities for hardware improvements and value-added services. • Work with customers and account teams to identify hardware-related business opportunities, including: o Positioning the company’s equipment, capabilities and technical advantages. o Supporting penetration and defense strategies for hardware solutions. o Coordinating with Global Product Groups for equipment demonstrations and upgrades. • Manage hardware penetration and defense projects: o Develop and execute project strategies with account teams. o Drive local and corporate teams to deliver hardware solutions within committed timelines and resources. o Oversee competency and manpower allocation for hardware projects. • Act as a trusted advisor to customers for equipment performance, reliability, and productivity improvements. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team. • Manage competency and manpower resources to fulfill customer needs across multiple projects. • Mentor high-potential personnel to strengthen team capability and create growth opportunities for internal talent. People Management (40％) • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team.

1. 負責 CNC 精密加工相關產品之業務推廣與客戶開發。 2. 開發新客戶，建立及維護長期客戶關係。 3. 負責客戶詢價、報價、議價及訂單洽談。 4. 依客戶圖面及加工需求，協助進行初步加工需求確認。 5. 與工程、製造、品管及採購部門協調，確保訂單順利執行。 6. 追蹤客戶訂單、生產進度及交貨時程。 7. 協助處理客戶異常、品質及交期等相關問題。 8. 掌握市場及產業資訊，蒐集客戶需求與競爭市場資訊。 9. 定期追蹤客戶報價案件及潛在訂單，提高報價轉單率。 10. 完成業務目標及主管交辦事項。

1. 安裝自動化生產設備（搬運機器人、自動測試設備等）。 2. 協助新設備導入、測試與自動化流程優化。 3. 遵從製程工程師、設備工程師指派業務。 4. 遵守晶圓廠 Cleanroom 規範及設備操作安全規範。 加分條件 • 半導體晶圓廠工作經驗者優先。

• 負責 CNC 加工廠整體營運及生產管理 • 規劃生產排程、產能配置及人力調度 • 管理 CNC 車床、銑床、五軸加工等製造流程 • 掌握生產進度、交期、品質及成本 • 建立及改善生產管理、品質管理與製程標準 • 協調生產、品管、工程、採購及業務等部門 • 推動製程改善、降低加工成本及提高生產效率 • 協助處理重大品質異常、客訴及製程問題 • 參與設備、刀具、治具及製造技術之評估與改善 • 負責部門人員管理、教育訓練及績效管理 • 協助公司導入 ERP、MES、生產管理及數位化管理制度 • 配合公司營運策略，推動新客戶、新產品及產能擴充 • 能管理20～50人以上團隊

1.協助LAM原廠設備工程師裝機 2.需裝機或半導體相關經驗 (如有LAM裝機經驗為佳) 3.需可配合出差(出差地點：台南、台中、新竹)