轉職熱搜工作

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

***本職缺將安排完整的教育訓練*** 一、講座教育訓練(系統構成、機台構成、作業SOP) 二、實機教育訓練(操作教育、OHT台車調整教育、軌道檢查教育、電源盤調整教育) 【工作內容】 1.台積電F22廠 長期駐廠。 2. 執行自動化設備之相關安裝校正。 3. 維持廠內自動化系統之正常運作。 4. 進行自動化設備維護、保養、異常排除。 5.自動化設備耗材更換 6.無相關工作經驗 〝可〝 團隊裡有完善的新人教育訓練 【其他條件】 1.個性需積極、細心、負責、配合度高。 2.需配合在無塵室內工作(著全套無塵衣)。 3.可配合設備導入常駐客戶端工作。 4.語言無特殊要求。 5.具有基本看工程圖面能力佳，沒有也沒關係。 ※正常日班，無須輪值大夜※ 1800(日薪) 以下以每月22天工作天計算 月薪可領39600起 (加班費另計)

1.依照標準作業程序(SOP) 維持產品的製程技術。 2.依照標準程序(SOP) 對異常產品/異常狀況的應變處理。 3.蒐集相關製程參數/設備參數提供予工程師分析。 4.依公司需求配合輪值班，實際安排將依工作需求及培訓進度調整。

o Supply/sustain on-site OCD / XPS / Raman / SIMS metrology solution support multiple modules, i.e., Litho/CMP/Etch/Dep. o Communicate and establish good relationship with customers for process & issue understanding. o Involve up-to-date new metrology technics / products / applications and perform pre-sales demo / presentations to customers. o Co-work with HQ or other subsidiaries (i.e., IL/US/CN/JP/SG) to develop new application solutions, able to support / work abroad. o Pro-actively maintain semiconductor knowledge from industry and international academic conferences. o Be highly sensitive in collecting market information. o Own presales activities for tools adoption/utilization. o Be flexible to cross-divisional activities per company’s requirements. if you are interested of this position please send your CV of below link: https://www.novami.com/comeetitem/3984c/

What we are looking for The “Chemical Metrology Team” at Nova is looking for an Application Specialist, who will be responsible for driving innovation and customer satisfaction by establishing strong relationships with R&D and users, reporting to Deputy GM. In this role, you will need comprehensive understanding of targeted market, work closely with R&D and Engineering team to develop technology and competitive product roadmap, and be able to address customers’ needs. What you will be doing • Establish relationship with R&D/users to understand customer technology, and roadmap for N+1, N+2 Nodes. • Understand market requirement and Total Available Market size By Application for wet etch, damascene, and packaging. • Responsible for product introduction to customers. Communication with customers on technical detail, SOW, and analysis specification including analysis components, and specs. • Responsible for new project management from identification to execution. Interacts and offers solutions to address customer High Value Problem (HVP). • Develop and deliver training programs to internal/external customers. • Co-work with HQ R&D and Engineering team to develop analysis techniques/product portfolio and promote to customers. • Coordinate technology transfer from HQ to customer R&D/HVM and make sure field service readiness and understanding of new systems. • Collaborate with tool vendors, and chemical suppliers to streamline solutions and satisfy customer needs. if you are interested of this position please send your CV of below link: https://www.novami.com/comeetitem/bb84d/

請同時至此投遞: https://careers.lamresearch.com/careers/job/1099551045043 Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2.Setup and complete experiments, collect data and generate reports for both internal and external distribution. Will develop new processes for new applications at customer sites on existing Lam equipment. 3.Initiates escalations, quality investigations and PRs. Developing relationship with process engineers in other regions, especially those running like applications. 4. Performs application related Project Management, which includes -Plan, conduct and technically direct moderately complex projects. - Define problems and objectives, develop approach, analyze results and provide recommendation for new and existing Lam equipment. 5.Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 6. Design and complete DOE evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 6. Develop new processes for small variants to existing customer applications. 7. Present technical and marketing materials to a high standard. 8. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands 2.Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Can support process projects and manage customer and product group to drive to closure Leadership 1. Provide technical instruction and mentoring for Engineer levels 1 and 2. *請檢附英文履歷**請載明多益成績*

【請同時至科林研發官方網站投遞】 此職缺履歷登錄網址 https://reurl.cc/gD31KL Technical 1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4.Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. *請檢附英文履歷**請載明多益成績*

1. 半導體設備零組件點交作業。 2. 半導體設備零組件收送作業。 3. 其他主管交辦事項。 4. 本職缺需具備「普通大貨車 / 職業大貨車」執照。 5. 本職缺享就任獎金-任職三個月期滿且通過考核：NT$ 2,000。 　　　　　就任獎金-任職六個月期滿且通過考核：NT$ 3,000。 　　　　　營運獎金-任職三個月期滿且通過考核：每季依營運發放獎金。

As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Responsibilities: Technical: - Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and process related productivity issues. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. - Partner with the Account Team and Product Group to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions - Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis - Drives required actions at the customer site to resolve escalations and prevent repeat problems - Participates in the review of procedures, processes and tool design impacting development activity. - Manages projects and provides reports to management to deliver the desired result. Leads customer escalation meetings. - Understands how and has the capability to escalate within management when help is needed. Leadership: - Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. - Mentors field engineers and designs or leads training sessions. Customer Relation: - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Develops customer confidence through credible recommendations and an understanding of the customer‘s perspective to support sales, service and revenue. Qualifications: - MS. with 3 years of relevant work experience or BS with 5+ years of work experience - Ability to read and work from electrical and mechanical schematics, diagrams and interpret operation manuals - Ability to use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. - Ability to provide quality remote and on-site escalation support and escalation management. - Ability to troubleshoot technical problems and coordinates multiple technical tasks. - Ability to establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety. - Domestic and International travel is required based on business need.