轉職熱搜工作

1.建檔-PDM/MK/Map/ERP產品資訊建立 2.建檔-Q-time/ Material self life time 設定 (AB only) 3.PDM/MK/Map/ERP 產品資訊變更維護

1.設備安裝與現場施工：依派工任務進行客戶現場設備安裝；執行安裝前工具、設備、零件與文件確認；依施工SOP及安全規範完成設備定位、組裝、配線、管路及相關安裝作業；執行安裝完成後安全檢查；處理現場施工異常；建立完整安裝紀錄。 2.設備試車與驗收：確認客戶驗收規格及測試條件；執行設備試車及功能測試；進行溫度、控制、運轉及相關性能驗證；確認設備符合客戶需求及驗收標準；協助客戶完成設備驗收；建立試車、測試及驗收報告；追蹤驗收問題至完成結案。 3.設備維修與故障排除：受理設備異常及維修案件；透過電話、遠端或現場進行問題判斷；分析電機、機械、控制、加熱系統及相關設備異常原因；執行故障排除、零件更換及設備修復；完成維修後功能測試與效果確認；向客戶說明故障原因及處理結果；建立維修紀錄與案例。 4.預防保養與設備巡檢：依設備狀況及保養計畫執行定期保養；進行設備巡檢、清潔、零件檢查及安全確認；辨識潛在設備異常與失效風險；提出預防性維修或零件更換建議；完成保養報告；追蹤保養後設備運作情況。 5.客訴與現場異常處理：支援客戶現場設備與產品異常案件；執行現場調查、問題確認與資料蒐集；協助進行Root Cause Analysis；配合8D、5Why、魚骨圖及CAPA等方法進行問題分析；執行改善措施及效果驗證；向客戶說明問題處理進度；追蹤改善案件至完成結案。 6.客戶技術服務與教育訓練：向客戶說明設備操作方法；提供日常點檢與預防保養指導；說明常見異常判斷與基本故障排除方式；執行設備安全操作教育；進行現場操作示範；回答客戶設備使用及維護問題；整理客戶教育訓練紀錄及回饋。 7.技術報告與服務紀錄管理：完成安裝、驗收、維修、保養及客戶服務報告；維護客戶設備履歷與服務紀錄；整理設備圖面、施工資料及現場照片；建立故障排除案例及維修案例；協助建立FAQ及技術知識庫。 8.跨部門技術問題協作：將客戶現場問題與Voice of Customer回饋公司內部；與FAE技術業務共同確認客戶應用問題；與工程部門進行產品與設計問題改善；與品管部門進行品質異常分析；與製造及資材單位協調零件與維修需求；追蹤跨部門改善措施執行結果。 9.設備可靠度與服務改善：統計設備故障類型與重複發生問題；分析維修時間、一次修復率及故障原因；提出設備可靠度及可維修性改善建議；參與客服SOP與維修標準改善；提出服務效率及客戶滿意度改善方案。 10.持續學習與技術知識管理：學習公司產品、加熱系統、溫控系統、電控系統及相關設備技術；參與內外部技術訓練；建立個人技術案例與故障排除經驗；進行案例分享與Lessons Learned；協助技術知識庫更新；運用AI與數位工具提升問題分析、報告撰寫與工作效率。

1.協助製程良率與生產效率提升優化 2.協助生產製程規劃及工時估算 3.協助判斷設備或產品製程異常的原因及改善 4.協助專案計畫執行 5.工作需求輪班(四班二輪) ※輪班津貼另計

1.協助規劃產品流程所需技術及設備參數評估 2.製程生產參數之測試及驗證 3.製程能力及製程管制規格制定 4.製程良率改善及提升

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

專業技術: PVDF/PP IR焊接機台操作、PP SM機台操作、PVC接管、PVC燒焊、懸吊機台操作 ✱✱ 另有【績效獎金】~$20,000 1. 半導體、科技業 安裝、維修建築物或室外之給水與排水系統。 2. 半導體、科技業 安裝、維修建築物之電線管路與用電設備。 3. 半導體、科技業 純水、廢水 管路製作安裝。 4. 使用IR紅外線機台、SM油壓機台、熱風槍 焊接管路。 5. 視圖(P&ID. LAYOUT. PIPE LINE)、繪圖(ISO) 工作地區:新竹以北，新北:樹林區桃園區