轉職熱搜工作

1. 定期拜訪負責客戶，維繫穩定客戶關係。 2. 提供售後服務，處理客戶端之問題，給予完善的處理。 3. 國內業務接洽及報價資料處理。 4. 技術規格確認以及價格協商。 5.工程進度跟進。 6.客戶應收帳款管理。 7. 協調其他部門解決客戶問題(跨部門溝通)。 8. 可日文溝通者尤佳。 9. 具半導體廠務系統、製程設備、電子材料或相關設備商服務經驗者尤佳。 10. 主要負責國外地區的業務 我們正在尋找一位熟悉市場的資深業務工程師/ 業務主管，這個職位是公司業務發展的重要一環，歡迎符合資格的申請者加入我們的團隊，期待您的加入！

此角色需與多單位協作支援整體運作，適合能在制度與流程中溝通協調、為系統穩定提供支持的人。 1. Service Design- 基礎設施建置 - 擬訂與控管基礎設施(作業系統、硬體環境、資料庫、網路、資訊技術)建置計劃、安全規劃與架構設計 。 2. Service Transition - 基礎設施建置-系統上線 - 擬議基礎設施護管理之工作指導程序供做遵循 。 3. Service Operation - 系統功能增修 - 執行與指導基礎設施建置與驗測 。 4. Service Operation - 事故與問題 - 處置、分析與診斷系統異常並擬議改善措施 。 5. 主管交辦

1. 負責CNC車床、銑床及五軸加工等生產現場管理。 2. 生產排程、工單進度及產能管理，確保訂單準時交貨。 3. 管理生產人員及現場工作分配，建立標準作業流程。 4. 掌握機台稼動率、產能、良率及生產效率。 5. 協調製程、品管、工程、採購及業務等部門，解決生產異常。 6. 分析加工不良、機台異常及製程問題，提出改善方案。 7. 推動工時降低、刀具成本降低、材料利用率提升及製程優化。 8. 負責現場5S、安全管理及生產紀律。 9. 協助新產品導入、試作及量產製程規劃。 10. 建立並追蹤生產管理KPI，定期提出生產改善報告。 11. 管理外包加工、熱處理、表面處理等委外製程進度。 12. 配合公司推動ISO品質管理及製造管理制度。

1.協助規劃產品流程所需技術及設備參數評估 2.製程生產參數之測試及驗證 3.製程能力及製程管制規格制定 4.製程良率改善及提升

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

1. High travel rate: 70~75％ of the time, including international travels. 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

Location in Hsinchu, prepare for TSMC F25 in Taichung in 2027 ~ 2029 Technical 1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4.Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. *請檢附英文履歷**請載明多益成績*

1. 負責系統維修保養、抄錶、監控。 2. 負責系統管理 : 化學品更換、用量統計、庫存管理(收貨、化學槽車灌充) 3. 配合TSMC人員參與TXM責任範圍內相關緊急事故之應變處理及演練。 4. 水質取樣、各項儀器檢測分析、操作、校正。 5. 現場環境監督與設備巡視檢查。 6. 6S清潔與其他支援事項。 7. 其他主管交辦事務。 ※配合日、夜輪班及假日輪班（有輪班津貼）。

Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.