轉職熱搜工作

1. 負責CNC車床、銑床及五軸加工等生產現場管理。 2. 生產排程、工單進度及產能管理，確保訂單準時交貨。 3. 管理生產人員及現場工作分配，建立標準作業流程。 4. 掌握機台稼動率、產能、良率及生產效率。 5. 協調製程、品管、工程、採購及業務等部門，解決生產異常。 6. 分析加工不良、機台異常及製程問題，提出改善方案。 7. 推動工時降低、刀具成本降低、材料利用率提升及製程優化。 8. 負責現場5S、安全管理及生產紀律。 9. 協助新產品導入、試作及量產製程規劃。 10. 建立並追蹤生產管理KPI，定期提出生產改善報告。 11. 管理外包加工、熱處理、表面處理等委外製程進度。 12. 配合公司推動ISO品質管理及製造管理制度。

1.協助規劃產品流程所需技術及設備參數評估 2.製程生產參數之測試及驗證 3.製程能力及製程管制規格制定 4.製程良率改善及提升

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

1. High travel rate: 70~75％ of the time, including international travels. 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

Location in Hsinchu, prepare for TSMC F25 in Taichung in 2027 ~ 2029 Technical 1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4.Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. *請檢附英文履歷**請載明多益成績*

1. 負責系統維修保養、抄錶、監控。 2. 負責系統管理 : 化學品更換、用量統計、庫存管理(收貨、化學槽車灌充) 3. 配合TSMC人員參與TXM責任範圍內相關緊急事故之應變處理及演練。 4. 水質取樣、各項儀器檢測分析、操作、校正。 5. 現場環境監督與設備巡視檢查。 6. 6S清潔與其他支援事項。 7. 其他主管交辦事務。 ※配合日、夜輪班及假日輪班（有輪班津貼）。

Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.

Summary Seeking for a high potential Senior Spares Planner who can own key planning processes and grow into future leadership roles (Team Lead / Supervisor). Ideal for someone with strong analytical skills, initiative, and the drive to influence cross functional operations. Key Responsibilities • Build and maintain plan for every part models and forecast spare parts demand. • Analyze historical demand, validate forecasts, and adjust SPM recommendations. • Manage stocking levels, E&O, part transitions, and inventory rebalancing. • Support NPI planning, initial stocking strategies, and part lifecycle transitions. • Ensure ERP/SPM data accuracy and drive process improvements. • Lead cross-functional improvement projects involving engineering, maintenance, procurement, and warehouse operations Qualifications • Bachelor’s in Supply Chain, Engineering, business, or related field. • 6+ years in spares/service parts or materials planning. Proficient in SAP, ERP/MRP, SPM, Excel/analytics tools. Soft Skills

• Act as the primary representative of the Field Service Head to customers, fostering strong relationships and ensuring service operations align with company goals. • Oversee the performance of the installed base within assigned functions to meet product specifications and system performance targets. • Direct and manage field service and technical support activities related to installation, servicing, and modification of company products. • Collaborate closely with sales, service teams, process engineering, and product groups to support customer technical and production requirements, evaluate product performance, and deliver optimal solutions. • Forecast and control Installation & Warranty (I&W) within the ISR plan, ensuring efficient engineer utilization for balanced absorption results. • Serve as a key liaison between customers and product groups, providing clear issue statements and support needs to drive continuous improvement in system performance, availability, and reliability. • Coordinate escalations with local and support teams, allocate resources effectively to minimize downtime and production interruptions. • Ensure a zero-incident safety record by maintaining a hazard-free environment and delivering ongoing training and guidance to the service team. • Understand customers’ equipment-related technology roadmaps, upgrade requirements, and operational challenges to identify opportunities for hardware improvements and value-added services. • Work with customers and account teams to identify hardware-related business opportunities, including: o Positioning the company’s equipment, capabilities and technical advantages. o Supporting penetration and defense strategies for hardware solutions. o Coordinating with Global Product Groups for equipment demonstrations and upgrades. • Manage hardware penetration and defense projects: o Develop and execute project strategies with account teams. o Drive local and corporate teams to deliver hardware solutions within committed timelines and resources. o Oversee competency and manpower allocation for hardware projects. • Act as a trusted advisor to customers for equipment performance, reliability, and productivity improvements. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team. • Manage competency and manpower resources to fulfill customer needs across multiple projects. • Mentor high-potential personnel to strengthen team capability and create growth opportunities for internal talent. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team.

• Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products. • Interacts with customers and functional organizations to develop specifications for content of courses. • Prepares lesson plans from engineering documentation, field service requirements or software documentation. • Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. • Instructs participants in both classroom lectures and laboratory sessions. • Follows up to determine applicability of course material.