轉職熱搜工作

工作內容 負責國內實驗室設備、分析儀器及相關產品銷售 開發新客戶，維護既有客戶關係 拜訪大專院校、研究單位、企業實驗室及產業客戶 了解客戶需求，提供產品介紹及應用方案 負責產品報價、提案簡報及專案追蹤 與技術、工程團隊協作，協助客戶解決設備需求 掌握市場資訊，拓展業務機會 完成業績目標及主管交辦事項 應徵條件 專科以上學歷 化學、化工、生物科技、生命科學、材料、機械、電機或相關理工科系佳 具實驗室設備、科學儀器、儀器分析或相關產業業務經驗者優先 具基本英文閱讀能力，可閱讀產品規格及技術資料 具簡報製作及客戶溝通能力 具普通小型車駕照，可配合國內客戶拜訪 我們希望您具備 對科學儀器、實驗設備及科技產業有興趣 具主動開發能力及良好的客戶服務意識 能理解客戶需求，轉化為適合的產品方案 具責任感、學習能力及問題解決能力 喜歡與人交流，能建立長期客戶關係 工作特色 面向高科技產業客戶，累積專業銷售能力 公司提供產品及技術培訓 不只是銷售產品，更提供客戶完整解決方案 接觸大學、研究機構、生技、半導體、製造等多元市場 業務成果與收入高度連動

1.建檔-PDM/MK/Map/ERP產品資訊建立 2.建檔-Q-time/ Material self life time 設定 (AB only) 3.PDM/MK/Map/ERP 產品資訊變更維護

1. 負責 CNC 精密加工相關產品之業務推廣與客戶開發。 2. 開發新客戶，建立及維護長期客戶關係。 3. 負責客戶詢價、報價、議價及訂單洽談。 4. 依客戶圖面及加工需求，協助進行初步加工需求確認。 5. 與工程、製造、品管及採購部門協調，確保訂單順利執行。 6. 追蹤客戶訂單、生產進度及交貨時程。 7. 協助處理客戶異常、品質及交期等相關問題。 8. 掌握市場及產業資訊，蒐集客戶需求與競爭市場資訊。 9. 定期追蹤客戶報價案件及潛在訂單，提高報價轉單率。 10. 完成業務目標及主管交辦事項。

1. 負責CNC車床、銑床及五軸加工等生產現場管理。 2. 生產排程、工單進度及產能管理，確保訂單準時交貨。 3. 管理生產人員及現場工作分配，建立標準作業流程。 4. 掌握機台稼動率、產能、良率及生產效率。 5. 協調製程、品管、工程、採購及業務等部門，解決生產異常。 6. 分析加工不良、機台異常及製程問題，提出改善方案。 7. 推動工時降低、刀具成本降低、材料利用率提升及製程優化。 8. 負責現場5S、安全管理及生產紀律。 9. 協助新產品導入、試作及量產製程規劃。 10. 建立並追蹤生產管理KPI，定期提出生產改善報告。 11. 管理外包加工、熱處理、表面處理等委外製程進度。 12. 配合公司推動ISO品質管理及製造管理制度。

1.協助規劃產品流程所需技術及設備參數評估 2.製程生產參數之測試及驗證 3.製程能力及製程管制規格制定 4.製程良率改善及提升

Major responsibility is n3 miniline transfer and high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and cowork with PG/CSBG/Sales to make customer and company’s goal completed. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** Job Duties and Responsibilities (60％) • Act as the primary representative of the Field Service Head to customers, fostering strong relationships and ensuring service operations align with company goals. • Oversee the performance of the installed base within assigned functions to meet product specifications and system performance targets. • Direct and manage field service and technical support activities related to installation, servicing, and modification of company products. • Collaborate closely with sales, service teams, process engineering, and product groups to support customer technical and production requirements, evaluate product performance, and deliver optimal solutions. • Forecast and control Installation & Warranty (I&W) within the ISR plan, ensuring efficient engineer utilization for balanced absorption results. • Serve as a key liaison between customers and product groups, providing clear issue statements and support needs to drive continuous improvement in system performance, availability, and reliability. • Coordinate escalations with local and support teams, allocate resources effectively to minimize downtime and production interruptions. • Ensure a zero-incident safety record by maintaining a hazard-free environment and delivering ongoing training and guidance to the service team. • Understand customers’ equipment-related technology roadmaps, upgrade requirements, and operational challenges to identify opportunities for hardware improvements and value-added services. • Work with customers and account teams to identify hardware-related business opportunities, including: o Positioning the company’s equipment, capabilities and technical advantages. o Supporting penetration and defense strategies for hardware solutions. o Coordinating with Global Product Groups for equipment demonstrations and upgrades. • Manage hardware penetration and defense projects: o Develop and execute project strategies with account teams. o Drive local and corporate teams to deliver hardware solutions within committed timelines and resources. o Oversee competency and manpower allocation for hardware projects. • Act as a trusted advisor to customers for equipment performance, reliability, and productivity improvements. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team. • Manage competency and manpower resources to fulfill customer needs across multiple projects. • Mentor high-potential personnel to strengthen team capability and create growth opportunities for internal talent. People Management (40％) • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.