轉職熱搜工作
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客服工程師(中部)-台積電TSMC
月薪 40000元 台中市中區 1~2年工作經驗1.設備安裝與現場施工:依派工任務進行客戶現場設備安裝;執行安裝前工具、設備、零件與文件確認;依施工SOP及安全規範完成設備定位、組裝、配線、管路及相關安裝作業;執行安裝完成後安全檢查;處理現場施工異常;建立完整安裝紀錄。 2.設備試車與驗收:確認客戶驗收規格及測試條件;執行設備試車及功能測試;進行溫度、控制、運轉及相關性能驗證;確認設備符合客戶需求及驗收標準;協助客戶完成設備驗收;建立試車、測試及驗收報告;追蹤驗收問題至完成結案。 3.設備維修與故障排除:受理設備異常及維修案件;透過電話、遠端或現場進行問題判斷;分析電機、機械、控制、加熱系統及相關設備異常原因;執行故障排除、零件更換及設備修復;完成維修後功能測試與效果確認;向客戶說明故障原因及處理結果;建立維修紀錄與案例。 4.預防保養與設備巡檢:依設備狀況及保養計畫執行定期保養;進行設備巡檢、清潔、零件檢查及安全確認;辨識潛在設備異常與失效風險;提出預防性維修或零件更換建議;完成保養報告;追蹤保養後設備運作情況。 5.客訴與現場異常處理:支援客戶現場設備與產品異常案件;執行現場調查、問題確認與資料蒐集;協助進行Root Cause Analysis;配合8D、5Why、魚骨圖及CAPA等方法進行問題分析;執行改善措施及效果驗證;向客戶說明問題處理進度;追蹤改善案件至完成結案。 6.客戶技術服務與教育訓練:向客戶說明設備操作方法;提供日常點檢與預防保養指導;說明常見異常判斷與基本故障排除方式;執行設備安全操作教育;進行現場操作示範;回答客戶設備使用及維護問題;整理客戶教育訓練紀錄及回饋。 7.技術報告與服務紀錄管理:完成安裝、驗收、維修、保養及客戶服務報告;維護客戶設備履歷與服務紀錄;整理設備圖面、施工資料及現場照片;建立故障排除案例及維修案例;協助建立FAQ及技術知識庫。 8.跨部門技術問題協作:將客戶現場問題與Voice of Customer回饋公司內部;與FAE技術業務共同確認客戶應用問題;與工程部門進行產品與設計問題改善;與品管部門進行品質異常分析;與製造及資材單位協調零件與維修需求;追蹤跨部門改善措施執行結果。 9.設備可靠度與服務改善:統計設備故障類型與重複發生問題;分析維修時間、一次修復率及故障原因;提出設備可靠度及可維修性改善建議;參與客服SOP與維修標準改善;提出服務效率及客戶滿意度改善方案。 10.持續學習與技術知識管理:學習公司產品、加熱系統、溫控系統、電控系統及相關設備技術;參與內外部技術訓練;建立個人技術案例與故障排除經驗;進行案例分享與Lessons Learned;協助技術知識庫更新;運用AI與數位工具提升問題分析、報告撰寫與工作效率。展開 -
客服工程師(北部)-台積電TSMC
月薪 40000元 桃園市龍潭區 1~2年工作經驗1.設備安裝與現場施工:依派工任務進行客戶現場設備安裝;執行安裝前工具、設備、零件與文件確認;依施工SOP及安全規範完成設備定位、組裝、配線、管路及相關安裝作業;執行安裝完成後安全檢查;處理現場施工異常;建立完整安裝紀錄。 2.設備試車與驗收:確認客戶驗收規格及測試條件;執行設備試車及功能測試;進行溫度、控制、運轉及相關性能驗證;確認設備符合客戶需求及驗收標準;協助客戶完成設備驗收;建立試車、測試及驗收報告;追蹤驗收問題至完成結案。 3.設備維修與故障排除:受理設備異常及維修案件;透過電話、遠端或現場進行問題判斷;分析電機、機械、控制、加熱系統及相關設備異常原因;執行故障排除、零件更換及設備修復;完成維修後功能測試與效果確認;向客戶說明故障原因及處理結果;建立維修紀錄與案例。 4.預防保養與設備巡檢:依設備狀況及保養計畫執行定期保養;進行設備巡檢、清潔、零件檢查及安全確認;辨識潛在設備異常與失效風險;提出預防性維修或零件更換建議;完成保養報告;追蹤保養後設備運作情況。 5.客訴與現場異常處理:支援客戶現場設備與產品異常案件;執行現場調查、問題確認與資料蒐集;協助進行Root Cause Analysis;配合8D、5Why、魚骨圖及CAPA等方法進行問題分析;執行改善措施及效果驗證;向客戶說明問題處理進度;追蹤改善案件至完成結案。 6.客戶技術服務與教育訓練:向客戶說明設備操作方法;提供日常點檢與預防保養指導;說明常見異常判斷與基本故障排除方式;執行設備安全操作教育;進行現場操作示範;回答客戶設備使用及維護問題;整理客戶教育訓練紀錄及回饋。 7.技術報告與服務紀錄管理:完成安裝、驗收、維修、保養及客戶服務報告;維護客戶設備履歷與服務紀錄;整理設備圖面、施工資料及現場照片;建立故障排除案例及維修案例;協助建立FAQ及技術知識庫。 8.跨部門技術問題協作:將客戶現場問題與Voice of Customer回饋公司內部;與FAE技術業務共同確認客戶應用問題;與工程部門進行產品與設計問題改善;與品管部門進行品質異常分析;與製造及資材單位協調零件與維修需求;追蹤跨部門改善措施執行結果。 9.設備可靠度與服務改善:統計設備故障類型與重複發生問題;分析維修時間、一次修復率及故障原因;提出設備可靠度及可維修性改善建議;參與客服SOP與維修標準改善;提出服務效率及客戶滿意度改善方案。 10.持續學習與技術知識管理:學習公司產品、加熱系統、溫控系統、電控系統及相關設備技術;參與內外部技術訓練;建立個人技術案例與故障排除經驗;進行案例分享與Lessons Learned;協助技術知識庫更新;運用AI與數位工具提升問題分析、報告撰寫與工作效率。展開 -
代工事業處 - 輪班製程工程師
月薪 38500元 台中市南屯區 工作經歷不拘1.協助製程良率與生產效率提升優化 2.協助生產製程規劃及工時估算 3.協助判斷設備或產品製程異常的原因及改善 4.協助專案計畫執行 5.工作需求輪班(四班二輪) ※輪班津貼另計展開 -
TGCM 值班主管(特殊氣體設備值班主管)
面議(經常性薪資達4萬元或以上) 40000元 台中市大雅區 工作經歷不拘該職務屬於定期契約(一年一約),到職後須到雲林廠培訓,培訓期間提供住宿津貼。 2026/1/1後陸續派駐台中科學園區 _ 【國際知名半導體大廠】 TGCM值班主管(特殊氣體設備值班主管)主要工作項目: A. DCS監控 於中控室透過電腦控制面板全程監控制程溫度、壓力、流量、液位及聯鎖狀態;發現 警報完成確認、分析並下達處理指令。 B. 起停爐操作 執行開/停車SOS。 C. 異常排除指揮與通報。 D. 交接班管理 每班結束前30分鐘完成填寫《值班日誌》,內容包含產量消耗、重要操作、隱患及外 部施工情況;組織對口崗位面對面交接並簽字確認。 ※ 有相關經驗優先錄取。 ※ 本公司提供完整教育訓練,以及相關證照考照補助,歡迎加入我們。 ※依學經歷敍薪。 ※輪班方式:四班二輪,提供輪班津貼及夜班津貼。 ※持有相關證照優先錄取 : 高壓氣體製造安全主任 / 高壓氣體製造安全作業主管 / 高壓氣體特定設備操作人員 / 急救人員證照 / 3噸以上固定式起重機操作人員證照 。展開 -
Field Service Engineer (后里)
面議(經常性薪資達4萬元或以上) 40000元 台中市后里區 2~3年工作經驗What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.展開 5日回覆 -
中班-生產技術工程師《歡迎應屆畢業生 / 無經驗可》
月薪 36000~45000元 台中市潭子區 工作經歷不拘1. 製程管理及異常排除、改善。 2. 協助產線人員製程教育及技術支援。 3. 製程緊急異常對應處理。 4. 可配合班次異動 。 (無塵室作業)展開 -
Application Specialist (Chemical Metrology) (新竹)
面議(經常性薪資達4萬元或以上) 新竹市 3~4年工作經驗What we are looking for The “Chemical Metrology Team” at Nova is looking for an Application Specialist, who will be responsible for driving innovation and customer satisfaction by establishing strong relationships with R&D and users, reporting to Deputy GM. In this role, you will need comprehensive understanding of targeted market, work closely with R&D and Engineering team to develop technology and competitive product roadmap, and be able to address customers’ needs. What you will be doing • Establish relationship with R&D/users to understand customer technology, and roadmap for N+1, N+2 Nodes. • Understand market requirement and Total Available Market size By Application for wet etch, damascene, and packaging. • Responsible for product introduction to customers. Communication with customers on technical detail, SOW, and analysis specification including analysis components, and specs. • Responsible for new project management from identification to execution. Interacts and offers solutions to address customer High Value Problem (HVP). • Develop and deliver training programs to internal/external customers. • Co-work with HQ R&D and Engineering team to develop analysis techniques/product portfolio and promote to customers. • Coordinate technology transfer from HQ to customer R&D/HVM and make sure field service readiness and understanding of new systems. • Collaborate with tool vendors, and chemical suppliers to streamline solutions and satisfy customer needs. if you are interested of this position please send your CV of below link: https://www.novami.com/comeetitem/bb84d/展開 5日回覆 -
Global Installation Engineer 全球裝機工程師 - 高雄 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
面議(經常性薪資達4萬元或以上) 高雄市左營區 工作經歷不拘1. High travel rate: 70~75% of the time, including international travels. 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.展開 -
製程工程師 Field Process Engineer - 竹科 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
面議(經常性薪資達4萬元或以上) 新竹市 工作經歷不拘【請同時至科林研發官方網站投遞】 此職缺履歷登錄網址 https://reurl.cc/gD31KL Technical 1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4.Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. *請檢附英文履歷**請載明多益成績*展開 -
製程工程師 Field Process Engineer - 美國(高雄受訓) (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
面議(經常性薪資達4萬元或以上) 美國華盛頓州 工作經歷不拘【請同時至科林研發官方網站投遞】 此職缺履歷登錄網址 https://reurl.cc/gD31KL Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4. Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** *請檢附英文履歷**請載明多益成績*展開
