轉職熱搜工作

【請同時至科林研發官方網站投遞】 此職缺履歷登錄網址 https://reurl.cc/gD31KL Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4. Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** *請檢附英文履歷**請載明多益成績*

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. **

工研院基於維護原住民就業權益及善盡社會責任，特別規劃原住民定額僱用徵才專區，歡迎具原住民身分的您一起加入工研院大家庭！(本專區為建立原住民人士履歷資料庫使用，非具原住民身分者，請至其他職務進行投遞應徵。) 電子與光電系統研究所主要研發領域包含 AI晶片、化合物半導體、數位/類比及混合訊號晶片設計、異質整合、量子電腦與智慧顯示互動系統等前瞻科技。本所積極建構優質環境讓同仁專注研究、開發系統整合及應用導向的前瞻技術。 本所強力召募晶片設計軟體/AI演算法/機器學習等領域的人才，若您具備相關學經歷，歡迎透過本專區投遞履歷。 ※本職缺依據原住民族工作權保障法，如非具備該身分者，請前往其他職務應徵。 ※屬『定額僱用』員額，歡迎或優先僱用『原住民』，以盡法定義務。

# Manage customer complaints and ensure timely resolution. # Prepare and manage 8D reports and corrective actions. # Investigate and resolve quality issues. # Coordinate and support customer audits. # Drive continuous quality improvement initiatives. # Lead the resolution of major quality issues, customer complaints, and quality risk incidents related to Customer Service (CS), including root cause analysis, decision-making, corrective actions, and follow-up to ensure effective problem resolution. # Handle urgent quality incidents by providing timely recommendations and reporting to management, minimizing quality risks and operational impacts. # Coordinate cross-functional resources to drive quality improvement projects and resolve critical quality issues, ensuring projects are executed according to plan and achieve expected objectives. # Plan, chair, and participate in quality-related meetings, presenting quality performance, improvement results, and project progress to management and customers. # Manage customer complaints, investigate material quality issues, conduct quality system audits, and support customer audits as part of overall quality assurance activities. # Plan and implement continuous improvement initiatives to enhance product quality, manufacturing process capability, and customer satisfaction. # Must be willing to travel frequently overseas to support customer service requirements, including visits to automotive customers in Brazil, Germany, Italy, the United States, and other regions in Europe and North America. # Perform other quality management duties and assignments as delegated by supervisors.

01. 部門願景領導,制度建立 02. 部門目標執行 03. 員工溝通及績效制定及考核 04. 研發/開發案(或專案)之管理 05. 跨部門溝通協調 06. 負責新產品開發專案的軟韌硬體/演算法/機構之整合規劃 07. 負責評估新技術的發展方向及新技術的研究發展
 08. 負責規劃新項目汽車電子產品技術的開發工作 09. 系統架構建置與周邊模組整合、程式設計與編譯、產品異常分析、專案管理 10. 研發/開發案(或專案)管理:研發/開發案(或專案)之任務推動、分配、指導、審查,提供適當資源以完成任務 11. 研發/開發案(或專案)之任務進度追蹤、個階段成效確認 12. 主管交辦事項

1.客戶訂單出貨作業 2.客戶交期回復 3.應收帳款對帳作業 4.客戶庫存資料整理作業 5.協助業務端進行樣品申請及寄送作業 6.各項內部資訊整合及處理工作

1. 製造部所有生產規範及作業標準文件簽核。 2. 製造部產線所有電子系統文件簽核。 3. 生產設備及生產輔助材料請購作業之審核。 4. 製造部經營會議各股資料審核。 5. 製造部產線客戶稽核對應及稽核缺失對策回覆審核。 6. 製造部產線經營指標管理。 7. 負責召集及主持部內會議。 8. 經營指標與人事預算制訂。 9. 代理製造部經理工作,參與外部會議及跨部門協調。 10. 部內人力調度及管理。 11. 製造部年度預算編列、審核。 1. Approval of all production specifications and operating standard documents in the Manufacturing Department. 2. Approval of all electronic system documents for the production lines in the Manufacturing Department. 3. Review of purchase requisitions for production equipment and auxiliary materials. 4. Review of departmental data for the Manufacturing Department‘s management meetings. 5. Response to customer audits of the production lines in the Manufacturing Department and approval of corrective actions for audit discrepancies. 6. Management of operational indicators for the production lines in the Manufacturing Department. 7. Responsible for convening and presiding over internal departmental meetings. 8. Development of operational indicators and personnel budget. 9. Acting as the Manufacturing Department Manager, participating in external meetings and cross-departmental coordination. 10.Internal manpower scheduling and management. 11. Preparation and review of the annual budget for the Manufacturing Department.

1.SMT/組裝段新生產設備技轉導入技術溝通指導與審查 2.SMT/組裝段自動化生產進程、改善推動 3.解決自動化產品&設備設計的技術問題 4.SMT/組裝段設備維護、保養&生產異常分析與處理指導與審查 5.產品SOR需求解讀、SMT/組裝設備成本報價評估指導與審查 6.印度廠區設備課內工作任務分配及協調 7.人員考核、培訓、帶領部門人員完成KPI指標達成率，訂立每位同仁KPI與檢視達成，人力運用等規劃 8.印度廠區生產設備技轉規劃、產品共用性&設備改造評估與跟進 9.派駐印度廠區

Responsibilities: 01_Formulate departmental execution guidelines and targets based on the company‘s business philosophy and strategic directions, and drive various management initiatives. 02_Review and approve department-related personnel budgets, capital budgets, requisition requests, and TS quality management system forms within the scope of authority. 03_Plan and manage departmental operations regarding production process planning, automated/semi-automated line implementation, planning and fabrication of fixtures, jigs, gauges, and molds, as well as providing guidance for product testing projects. 04_Plan and execute departmental training programs to cultivate talent and advance technical capabilities. 05_Oversee day-to-day operations and supervisory tasks. 06_Perform other duties as assigned by superiors. ##Key Stakeholder Interactions: ●Internal: Coordinate cross-departmental responsibilities and workflows. ●External: Liaise with clients for audits/evaluations, manage production process technologies, oversee automated equipment and tooling, and engage with component suppliers. 1、 依據公司經營理念及方針，制訂部內執行方針及目標，推動各項管理工作 2、 據職權範圍內，對部內有關人事預算、資產預算、請購作業及TS體系相關表單之審核 3、 針對生產制程規劃、自動化/半自動化線體推動、測具、治具、檢具、模具的規劃與製作、產品測試專案規劃指導等工作，籌畫部內各項管理工作 4、 計畫及推動部門內教育訓練工作，培育部門人才及技術 5、 日常監督管理工作。 6、 其他主管交辦事項 對內:與相關部門責任工作協調 對外:對應客戶評審、生產工藝、工裝自動化設備、零件供應商工作的聯繫

1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision. 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3. Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7. Execute project action items under direct supervision. 8. Perform other related duties as assigned by senior FSE / supervisor. Leadership May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site.