轉職熱搜工作

🚪 不想再只是打一份工？ 我們正在尋找願意親自投入、動手解決問題、對現場營運管理有興趣的你。 從清潔、服務、管理一路學起，沒有經驗也不用怕，這份工作，是給願意拚、有責任感、想一步步晉升的人。 🔧【職位亮點】 ✔ 月薪最高可達 40K，入門即有穩定收入 ✔ 無經驗可，完整實務學習流程 ✔ 主管會帶、制度明確、流程透明 ✔ 學習旅館營運管理、人事安排、水電庶務、客服協調……多元又紮實 ✔ 不只做事，更學「如何帶人做事」 📌【你會參與的工作】 房務現場流程協助與規劃 協助主管處理日常管理與人事安排 簡易水電問題處理與回報 公共環境品質維持 客房、服務與設備狀況巡檢 主管交辦事項 🌐【工作資訊】 📍 地點：新竹市東區東南街53巷18號（近火車站，交通便利） 🕐 時段：日班 / 中班 / 晚班（排休制） 💰 薪資：月薪 39,000～40,000 元 🎁【福利制度】 🎉 年終獎金、表現獎金 🎁 員購優惠、生日禮金、春酒尾牙 🛏️ 住宿福利 📈 定期調薪制度、完整升遷機會 📞 歡迎直接洽詢或帶履歷親洽，亦可透過1111人力銀行投遞覆歷 電話：(03)562-0789 │ 面試地點：新竹市東區東南街53巷18號 ✨ 給準備好動手做、腳踏實地、想挑戰現場的人： 這份工作不只是做事，而是「學會怎麼把事做好」——現在就加入我們，開啟你的旅宿營運歷程！

1. 負責工作區域的全面清潔與環境維護，確保高品質客房標準。 2. 負責房內用品的檢查、補充及擺設，維持整潔和舒適度。 3. 負責資源回收整理及垃圾分類處理，符合環保規範。 4. 執行日常客房及公共區域的機械設備清潔保養任務。 5. 定期檢查客房設施，通報損壞項目，並協助基本設施修繕工作。 6. 依需求協助其他部門清潔相關事宜，確保團隊合作順暢。 7. 配合主管交辦之清潔和特殊衛生處理事項，達成設施最佳狀態。 工作地點在台北車站旁

1.客房清潔整理。 2.其他主管交辦事項。 3.有相關經驗者佳；無經驗亦可。 4.薪資結構=底薪+津貼+獎金 通過整房考核者，將依工作表現： @按月核發 整房獎金1,500～2,000元； @按季核發 季獎金（服務滿六個月後,依營運情況，發放金額浮動）

1.客房清潔與打掃. 2.公共區域整潔維護. 3.完成主管臨時交辦事項. 4.月休10天-11天. 5.依考核表現調薪. 6.另有每日.每月營業目標獎金.

1. 整理客房清潔 2. 個性積極、具學習態度 3. 細心有責任感 4. 需配合輪休 5. 具五星級飯店客房清潔工作者尤佳 6. 夜間津貼另計

房務主任是房務部團隊的重要一分子，負責酒店的清潔和對細節的關注。確保每間客房皆符合酒店所規定的最高清潔標準。管理其負責樓層的房務員，詳細檢查他們的清潔工作。 1.有效地與房務協調員和櫃台溝通房況，以確保客房及時準備就緒並滿足顧客的特殊需求。 2.確保所負責的樓層順利運作，將各項職務平均分配給房務員。 3.負責評量房務員的表現，增進整房流程並徹底檢查客房，以確保客房符合酒店所規定的最高清潔標準。 4.定期進行樓層儲藏室庫存盤點，以確保備品充足且各項設備皆良好維護，從而大幅提升營運效率。 5.確保所負責的樓層的儲藏室保持整潔。各項清潔設備、用品和化學物均有確實標示以正確使用及儲存。 6.進行入職培訓與在職訓練，解釋各項規定、工作流程，示範如何使用並維護設備。 7.確保所有團隊成員充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 8.鼓勵並建立正向的工作環境，為團隊成員提供支援。指導房務員並提供建設性回饋以提升其工作表面。 9.賦予團隊成員自主權和責任感，以超越顧客的期望。分派任務並定期回饋。 10.向房務協調員回報所負責樓層中發現的任何問題、損壞或故障。追蹤維修工單狀態，確保問題已解決並確實更新客房狀態。 11.處理並排解顧客抱怨，在系統內登錄顧客意見回饋，確保及時解決問題及回報補償措施。 12.嚴格遵守酒店所制定的工作場所安全和保障規定。 The Housekeeping Supervisor is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel. The individual is responsible for ensuring all guest rooms meet the highest standards as set by the hotel. The Housekeeping Supervisor oversees both Room Attendants and Houseman working on the assigned floors, conducting detailed inspections of their work. 1.Responsible for the smooth operation of the floor assigned, ensuring that all duties are fairly distributed to the Housekeeping Attendants. 2.Effectively communicate with the Coordinator and Front Office on guest room status to ensure timely room readiness and that all guests‘ special requests are adhered to. 3.Responsible for the performance of the Housekeeping Attendants on the assigned floor by facilitating guest room servicing process and conducting thorough inspection of to ensure highest level of room cleanliness according to the hotel‘s standards. 4.Maximizes operational efficiency by perform floor pantry inventory check on a timely basis to ensure adequate supplies and that equipment are well-maintained in good working condition. 5.Ensures that the assigned floor pantry is kept clean and organized at all times. All cleaning equipment, supplies and chemicals are property stored, handled and correctly labelled. 6.Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. 7.Ensure all team members recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 8.Provides support to team members by establishing and encouraging a positive and harmonious work environment. Mentors and offer guidance Attendants through constructive feedback to improve performance. 9.Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback. 10.Report any issue or damages and breakdowns found on the assigned floors to the coordinator. Follow up with the work order status to ensure that issue is resolved and update guest room status accurately. 11.Handle any service ‘Glitches’ and report it under the appropriate system, resolve the issue and ensure that corrective actions and service recovery follow ups are action upon in a timely manner. 12.Establishes and maintains strict compliance to work place safety and security policies set by the hotel.

房務員是房務部不可或缺的一員，非常注重細節。負責提供最高品質的舒適客房服務並滿足顧客的要求。 1. 根據酒店所制定的標準提供最高品質的客房舒適和整潔。 2. 隨時補充所需的客房備品至備品推車。 3. 立即向主管回報任何待修工單，以確保客房完善無損壞或在顧客進房前已修復完畢。 4. 補充更換房間內的各式備品，例如文具、文件夾、客房備品、客房簡介、酒店簡介以及各項有關酒店服務和設施的文件。 5. 拆除任何需要修理、更換、去污、打蠟或清潔的家具、窗簾和其他裝置。 6. 按照酒店規定，更換乾淨的床單和枕頭套。 7. 清潔浴室內的各項裝置並更換浴室備品。 8. 將遺失物送至房務部並填寫所需表格。 9. 按照服務標準，提供開夜床服務，包含補充minibar。 10. 處理顧客的需求，並立即將投訴回報給房務主任。 The Housekeeping Room Attendant is an integral member of the Housekeeping Department with an eye for details. The individual is responsible for providing the highest comfort level in guest rooms servicing and attending to guest housekeeping requests. 1. Provides the highest quality standard of guest room comfort and cleanliness in accordance with the hotel‘s policies and procedures. 2. Stocks supply wheel trolley with required room supplies for shift. 3. Report all work orders to the supervisor immediately to ensure defect-free guest rooms before check-in and/or guest return. 4. Replace supplies in the rooms such as stationary folders, guest supplies, compendium, hotel brochures, and information regarding hotel services and facilities. 5. Removes furniture, curtains, and other fixtures, that require repair, replacement, spotting, waxing, or cleaning. 6. Change bed linen with clean bed sheets and pillowcases as per the hotel policy. 7. Cleans all bathroom fixtures and fittings and replaces bathroom supplies. 8. Return lost and found items to the Housekeeping Office and complete the required forms. 9. Provides turn-down service according to service standards, including restocking of minibar. 10. Handles guest requests and immediately refers problems and complaints to the Floor Supervisor.

- 整理客房清潔，以時薪計 - 可配合臨時性人力需求 - 具一年以上工作經驗且個性積極、具學習態度 - 有飯店客房清潔工作經驗者優 - 值班前需具備3個月內一般人員體檢 - 工作時間為14:30上班~23:00下班，可彈性調整為15:00~18:00間上班，視個人情況面談時與主管確認