轉職熱搜工作

We are looking for a talented Senior Engineer ( with EOS, DV, DVP or Sabre3D experience will be great) to become a part of our Global Flexible Workforce Team. 1. High travel rate: 75％ of the time, including international travel (could over 50％). 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. **

【請同時至科林研發官方網站投遞】 此職缺履歷登錄網址 https://reurl.cc/gD31KL Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4. Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** *請檢附英文履歷**請載明多益成績*

工研院基於維護原住民就業權益及善盡社會責任，特別規劃原住民定額僱用徵才專區，歡迎具原住民身分的您一起加入工研院大家庭！(本專區為建立原住民人士履歷資料庫使用，非具原住民身分者，請至其他職務進行投遞應徵。) 電子與光電系統研究所主要研發領域包含 AI晶片、化合物半導體、數位/類比及混合訊號晶片設計、異質整合、量子電腦與智慧顯示互動系統等前瞻科技。本所積極建構優質環境讓同仁專注研究、開發系統整合及應用導向的前瞻技術。 本所強力召募晶片設計軟體/AI演算法/機器學習等領域的人才，若您具備相關學經歷，歡迎透過本專區投遞履歷。 ※本職缺依據原住民族工作權保障法，如非具備該身分者，請前往其他職務應徵。 ※屬『定額僱用』員額，歡迎或優先僱用『原住民』，以盡法定義務。

1. 半導體設備零組件點交作業。 2. 半導體設備零組件收送作業。 3. 其他主管交辦事項。 4. 本職缺需具備「普通大貨車 / 職業大貨車」執照。 5. 本職缺享就任獎金-任職三個月期滿且通過考核：NT$ 2,000。 　　　　　就任獎金-任職六個月期滿且通過考核：NT$ 3,000。 　　　　　營運獎金-任職三個月期滿且通過考核：每季依營運發放獎金。

將於3/27台灣科技大學校園博覽會招攬想去日本工作的同學！ 若有興趣請盡速投遞！ Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site **This position will be assigned to work in Japan. **

As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Responsibilities: Technical: - Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and process related productivity issues. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. - Partner with the Account Team and Product Group to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions - Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis - Drives required actions at the customer site to resolve escalations and prevent repeat problems - Participates in the review of procedures, processes and tool design impacting development activity. - Manages projects and provides reports to management to deliver the desired result. Leads customer escalation meetings. - Understands how and has the capability to escalate within management when help is needed. Leadership: - Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. - Mentors field engineers and designs or leads training sessions. Customer Relation: - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Develops customer confidence through credible recommendations and an understanding of the customer‘s perspective to support sales, service and revenue. Qualifications: - MS. with 3 years of relevant work experience or BS with 5+ years of work experience - Ability to read and work from electrical and mechanical schematics, diagrams and interpret operation manuals - Ability to use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. - Ability to provide quality remote and on-site escalation support and escalation management. - Ability to troubleshoot technical problems and coordinates multiple technical tasks. - Ability to establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety. - Domestic and International travel is required based on business need.

What You‘ll Do: • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. • Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. • Maintain records and reports to coordinate activities between Lam and the customer. • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. • Transparently discuss opportunities and challenges with customer to increase trust. • Update customer on status of Lam tools as needed.

Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.

【Position Summary】 Major responsibility is improving installation & technical skills of GFW team. Maintaining GFW and local team satisfactions, as key sponsor to lead GFW and co-work with PG/CSBG/Sales to make customer and company’s goal completed. Regular oversea support other regions while requested. Job Duties and Responsibilities(50 ％ of time): Technical / Operational responsibilities / Performance objectives of this position 1. Represent field service head to local service team, develop and maintain good relationship with local team. Be accountable for service operation to achieve company goals. 2. Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. 3. Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products 4. Co-work with local service team, process engineering, sales and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery. 5. Forecast and control manpower allocation and manage the utilization of engineers for a balanced absorption result. 6. As bridge of GFW engineer and local service team to deliver clear issue statement and support need to keep improving and demonstrating system performance, availability and reliability. 7. Coordinate hot escalation with GFW, local and support team, manage and arrange resources to estimate gaps to tool delivery and interruption of production. 8. Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (50 ％ of time): Responsibility for leading, motivating and developing staff 1. Be responsible for training, motivation, employee development and discipline of assigned employees.