轉職熱搜工作

1.Deliver technical presentations to customer engineering and R&D teams introducing company products and services. 2.Provide technical advice and design solutions for both catalogue and custom products in customer applications. 3.Support marketing by participating in roadshows, trade shows, technical seminars, and other events. 4.Prepare regular and ad-hoc reports for supervisors and senior management. 5.Share successful application cases with internal sales and engineering teams. 6.Collaborate closely with global internal teams to ensure customer expectations are met or exceeded.

1. Tool installation and service support based in Hsinchu office but not limited to work in Hsinchu area. 2. Preventive maintenance on Photo-Mask Equipment. 3. Participate on service review meetings at customer site. 4. On-call duty at night and weekend is required on rotary base. 5. Windows operation system skill is required for tool software update. 6. Obligate to learn new products and training on new tool abroad. 7. Assistance in application and sales to promote SUSS products. 8. Other service task assigned by management.

• Build relationship with internal/external clients, work with them to understand their pain points and requirements • Work with a team of talented data scientists and AI engineers to provide quality client deliverables • Track the status of big data project and coordinate resources to ensure project outcomes to delivered on schedule • Prepare sales decks or marketing material and present project results to key stakeholders or customers • Execute special missions assigned by top management and fulfill the objective on time • Ensure project deliverables to be consumed and to create tangible benefits

1.進行例行性售後服務（如：客戶拜訪、產品狀況了解及客訴處理) 2.處理並改善客戶遇到的異常狀況，進而提昇客戶滿意度 3.教導及協助客戶使用產品、問題排除及交換意見 4.將顧客反應之問題，促成產品規格修正或服務流程之改進 5.客戶品質問題處理，並參加客戶品質會議 6.客戶來訪、稽核等相關服務工作及後續改善報告追蹤 We are seeking an Application and Support Engineer to provide technical expertise, support and application for ACS Motion Control products. The role involves working closely with customers, distributors and the sales team to deliver high performance motion solutions and ensure customer satisfaction. Major Duties and Responsibilities Technical Support • To provide technical support to direct customers and indirect customers in coordination with ACS distributors in the region. • Conduct Product training and develop customers and distributors technical knowledge and skills • Perform system setup, tuning and servo optimization at customer sites to ensure optimal application performance • Deliver product demonstrations and provide technical pre-sales consultation to support solution adoption. • Develop advanced applications and support solution implementation to meet specific customer requirements. • Respond promptly to customer technical inquiries to ensure high customer satisfaction

1. Field support to all customers in the Middle part of Taiwan 2. Support systems or machines of SUSS products; main task is related to hardware but might involve software troubleshooting in some occasions 3. On a rotary basis, required for on-call duty 4. Obligate to learn new products through daily work and training events; required to attend training events upon arrangement 5. Required to participate in customer service meetings, maintain positive relationship with customer contacts 6. Write reports on time for the purpose of administration, service events, technical data and improvement 7. Proactively take ownership on resolving service problems 8. Assist in application and sales to promote SUSS products toward customers 9. Other services assigned by management

1. Tool installation and field service to all customers in the South area (Tainan/Chiayi) of Taiwan. 2. Support systems or machines of SUSS products, mainly related to hardware but might involve software troubleshooting in some occasions. 3. On a rotary basis, job holder is required for on-call duty. 4. Obligate to learn new products through daily work and training events; required to attend training events upon arrangement. 5. Required to participate in customer service meetings, maintain positive relationship with customer contacts. 6. Write reports on time for the purpose of administration, service events, technical data and improvement. 7. Proactively takes ownership on resolving service problems. 8. Assisting in application and sales to promote SUSS products toward customers. 9. Other service task assigned by management.

1. Tool installation and field service to all customers in the North area of Taiwan. 2. Support systems or machines of SUSS products, mainly related to hardware but might involve software troubleshooting in some occasions. 3. On a rotary basis, job holder is required for on-call duty. 4. Obligate to learn new products through daily work and training events; required to attend training events upon arrangement. 5. Required to participate in customer service meetings, maintain positive relationship with customer contacts. 6. Write reports on time for the purpose of administration, service events, technical data and improvement. 7. Proactively takes ownership on resolving service problems. 8. Assisting in application and sales to promote SUSS products toward customers. 9. Other service task assigned by management.

1. Field support to all customers in the Northern part of Taiwan. 2. The field support is to support systems or machines of SUSS products. Main task is related to hardware but might involve software troubleshooting in some occasions. 3. On a rotary basis, job holder is required for on-call duty. 4. Obligate to learn new products through daily work and training events； is required to attend training events upon arrangement. 5. Required to participate in customer service meetings, maintain positive relationship with customer contacts. 6. Writes reports on time for the purpose of administration, service events,technical data and improvement. 7. Proactively takes ownership on resolving service problems. 8. Assisting in application and sales to promote SUSS products toward customers. 9. Other service which management assign to him.

1. Field support to all customers in the Northern part of Taiwan. 2. The field support is to support systems or machines of SUSS products. Main task is related to hardware but might involve software troubleshooting in some occasions. 3. On a rotary basis, job holder is required for on-call duty. 4. Obligate to learn new products through daily work and training events； is required to attend training events upon arrangement. 5. Required to participate in customer service meetings, maintain positive relationship with customer contacts. 6. Writes reports on time for the purpose of administration, service events, technical data and improvement. 7. Proactively takes ownership on resolving service problems. 8. Assisting in application and sales to promote SUSS products toward customers. 9. Other service which management assign to him.

仿冒侵權調查員的主要職責是幫助企業或個人調查並蒐集仿冒和侵權行為的證據，這些行為通常涉及商標、版權、專利等知識產權的侵害。調查員通過追蹤和識別仿冒產品、非法交易以及侵權行為的來源，幫助受害方採取法律行動，維護其合法權益。仿冒侵權調查員的工作對於打擊假冒偽劣產品、保護品牌聲譽以及保護知識產權至關重要。 以下是仿冒侵權調查員的工作需求與職責： 1. 蒐集仿冒與侵權證據 蒐集樣本： 調查員需要蒐集被指控仿冒或侵權的產品樣本，進行對比分析，確認其是否侵犯合法品牌的知識產權。 證據確保： 確保所有蒐集到的仿冒產品或侵權證據具備法律效力，包括確保購買過程的合法性和交易記錄的完整性，以便將來在法庭上使用。 市場調查與抽樣： 調查員可能需要在市場上進行抽樣調查，收集仿冒產品的具體數據，包括產品分布、價格及供應鏈信息。 2. 知識產權調查 商標與專利調查： 確認被指控的產品是否侵犯委託方的商標、專利、版權或其他知識產權，這包括檢查標識、設計、技術或其他具有法律保護的要素。 知識產權範圍檢查： 分析目標企業或個人是否侵犯了知識產權法規，並判斷該行為是否符合侵權的法律標準。 3. 供應鏈調查 仿冒源頭追查： 仿冒侵權調查員需要追蹤仿冒產品的生產源頭，這可能涉及對工廠、生產商、供應商或批發商的調查，確定仿冒產品的生產和分銷路徑。 追蹤物流： 調查產品的物流路徑，確定仿冒產品是如何進入市場的，並查明非法交易的主要渠道，這通常需要對多層供應鏈進行深入調查。 4. 線上侵權調查 網絡平台監控： 調查員需要監控電子商務平台、社交媒體或其他在線交易平台，蒐集仿冒產品的銷售證據，並追蹤相關賣家及其交易記錄。 網站與域名調查： 調查是否有侵權網站或域名，確認這些網站是否在銷售假冒產品或提供非法下載的內容，並收集證據以便採取法律行動。 5. 實地調查與監控 實地探查： 調查員可能需要親自前往仿冒產品的生產或銷售地點進行實地調查，這些地方可能包括工廠、市場或零售商店，蒐集現場證據。 監視與跟蹤： 當有必要時，調查員會進行監控和跟蹤，以揭露非法行為的全貌，確定仿冒產品的製造者、銷售者及其具體行為。 6. 法律合規與道德操守 合法性操作： 調查員必須確保其調查行為符合法律規定，尤其是在隱私保護和監控行為方面，避免非法蒐證或侵犯隱私。 證據的法律效力： 調查員需要確保所蒐集的證據具備法律效力，特別是在仿冒侵權案件中，確保證據能夠在法庭上被採納，並符合相關法律程序。 職業道德： 調查員應遵守職業道德，避免在調查過程中參與非法或不正當的行為，如賄賂或偽造證據。 7. 法律訴訟支援 訴訟準備： 調查員需要提供詳細的調查報告，供委託方和律師在法律訴訟中使用，這些報告應包括證據、供應鏈分析、調查過程以及對侵權行為的法律解釋。 證據呈交： 當仿冒侵權案件進入法律程序時，調查員可能需要在法庭上作證，確保蒐集到的證據能夠經受住法律檢驗，並幫助委託方取得有利判決。 8. 國際合作與跨境調查 國際調查： 在涉及跨國界的仿冒侵權案件中，調查員可能需要與國際徵信公司或當地的法律機構合作，追蹤海外生產商或銷售商，並確保蒐證過程符合當地法律。 國際物流調查： 調查產品跨境運輸的路徑，特別是追查從其他國家進口的仿冒產品的來源，並協助國際打擊仿冒行動。 9. 報告撰寫與建議提供 詳細報告撰寫： 調查員需要將所有蒐集到的證據和分析結果整理成具體的報告，報告應清楚地說明仿冒或侵權行為，並提供具體的數據支持。 戰略建議： 根據調查結果，調查員應向委託方提供解決方案和策略建議，這可能包括法律訴訟的建議、產品保護措施以及市場監控的方案。 工作挑戰 高風險操作： 仿冒侵權調查可能涉及高風險操作，特別是當調查牽涉到大型仿冒集團或跨國犯罪時，調查員需要面對潛在的威脅。 跨境法律差異： 在涉及跨國調查時，法律規定和執法力度可能會因國家而異，調查員需要熟悉不同國家的法律，並與當地機構合作。 證據合法性挑戰： 調查員需要確保蒐集到的證據符合當地和國際法規，並且能夠經受住法律檢驗，這對調查的合法性提出了嚴格要求。 仿冒侵權調查員的重要性 仿冒侵權調查員在保護企業的知識產權、品牌聲譽和市場利益方面扮演著至關重要的角色。通過深入的調查和精確的證據蒐集，調查員能夠有效打擊市場上的仿冒產品和侵權行為，並為企業提供必要的法律支持。隨著全球化和電子商務的快速發展，仿冒侵權行為越來越常見，仿冒侵權調查員的工作變得更加重要。他們的專業技能幫助企業打擊假冒產品，確保公平競爭，並保護消費者的權益。 1.接聽來電客戶的諮詢，耐心佳，專案規劃、執行與管理，並決定委託合約中的價目表跟議價的空間。 2.了解客戶需求與願望，協助客戶化解問題並解決問題。 3.績效檢討，回報進度，解決較複雜的顧客抱怨 4.徵信業務開發以供公司提高效能。 5. 執行主管交辦事項。