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設備工程部主管 Field Service Engineer Manager - 美國亞利桑那 (乾蝕刻 Etch)
面議(經常性薪資達4萬元或以上) 美國亞利桑那州 8~9年工作經驗Major responsibility is n3 miniline transfer and high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and cowork with PG/CSBG/Sales to make customer and company’s goal completed. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** Job Duties and Responsibilities (60%) • Act as the primary representative of the Field Service Head to customers, fostering strong relationships and ensuring service operations align with company goals. • Oversee the performance of the installed base within assigned functions to meet product specifications and system performance targets. • Direct and manage field service and technical support activities related to installation, servicing, and modification of company products. • Collaborate closely with sales, service teams, process engineering, and product groups to support customer technical and production requirements, evaluate product performance, and deliver optimal solutions. • Forecast and control Installation & Warranty (I&W) within the ISR plan, ensuring efficient engineer utilization for balanced absorption results. • Serve as a key liaison between customers and product groups, providing clear issue statements and support needs to drive continuous improvement in system performance, availability, and reliability. • Coordinate escalations with local and support teams, allocate resources effectively to minimize downtime and production interruptions. • Ensure a zero-incident safety record by maintaining a hazard-free environment and delivering ongoing training and guidance to the service team. • Understand customers’ equipment-related technology roadmaps, upgrade requirements, and operational challenges to identify opportunities for hardware improvements and value-added services. • Work with customers and account teams to identify hardware-related business opportunities, including: o Positioning the company’s equipment, capabilities and technical advantages. o Supporting penetration and defense strategies for hardware solutions. o Coordinating with Global Product Groups for equipment demonstrations and upgrades. • Manage hardware penetration and defense projects: o Develop and execute project strategies with account teams. o Drive local and corporate teams to deliver hardware solutions within committed timelines and resources. o Oversee competency and manpower allocation for hardware projects. • Act as a trusted advisor to customers for equipment performance, reliability, and productivity improvements. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team. • Manage competency and manpower resources to fulfill customer needs across multiple projects. • Mentor high-potential personnel to strengthen team capability and create growth opportunities for internal talent. People Management (40%) • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team.展開 -
Inbound Travel Consultant
月薪 37000~45000元 台北市中山區 1~2年工作經驗Hi, thank you very much for your interest in applying the position. Please read the below to see if this is what you want to devote yourself to. SKILLS & PERSONALITY 1. Good to fluent English communication ability (as your overseas partners may call you from time to time), a second foreign language will be a plus but not necessary. 2. Good knowledge about Taiwan in all aspects but not necessary. You will acquire related information after joining us. 3. Can work under timely pressure. Working overtime and during holidays and weekends can happen when it‘s necessary. We all want work/life balance, but we don‘t want to lie about it especially when it‘s peak season. 4. Interpersonal skills – you‘ll face with many suppliers and clients too. 5. Detail oriented and self motivated. 6. Mandarin - need to be able to communicate with our suppliers. WHAT WE OFFER 1. Above average level salary in the industry 2. Bonus (when reaching the sales performance target) 3. Chances to travel overseas for international travel fairs or roadshows 4. Flexible leave during low season展開 -
小三通票務
月薪 29500~35000元 高雄市前金區 工作經歷不拘1.旅遊網站電話客服工作、行程的推銷 2.替顧客確認機位,訂購機票、配合機場送機 3.協助旅客辦理簽證 4.安排行程及膳宿 5.聯繫交通工具 6.預訂旅館 ————————————展開 -
早晚班門市人員-高雄仁武仁雄店
月薪 29500元 高雄市仁武區 工作經歷不拘1.提供顧客諮詢,推薦或者推銷各種飲料 2.調製各種冷熱飲料 3.負責結帳與收銀,並整理現金收據 4.負責吧台設備以及周遭工作環境 5.飲料製作及外送服務 *意者請攜帶履歷表,到店面洽店長*展開 -
早中晚班門市人員-高雄路竹店
月薪 29500元 高雄市路竹區 工作經歷不拘1.提供顧客諮詢,推薦或者推銷各種飲料 2.調製各種冷熱飲料 3.負責結帳與收銀,並整理現金收據 4.負責吧台設備以及周遭工作環境 5.飲料製作及外送服務 *意者請攜帶履歷表,到店直接面洽店長* *短期勿試*展開 -
RPS (Regional Product Support Engineer) - Hsinchu GD5 (Clean)
面議(經常性薪資達4萬元或以上) 新竹市東區 3~4年工作經驗The Group You‘ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Impact You‘ll Make As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. What You‘ll Do • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. • Provides serviceability / installation assessments on new products Who We‘re Looking For • Higher technical education in electrical / mechanical engineering or other field of study • Effective communication in inter-departmental and cross cultural team • Experience with Lam Spin Clean Systems (EOS, DV-P) preferred • Troubleshoot technical problems and coordinate multiple technical tasks. • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.展開
