轉職熱搜工作

* Completes broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customers equipment and systems among others. * Determines priorities of tasks and actions and schedules measures accordingly. * Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues. * Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories. * Contributes to or executes activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management. * Adheres to relevant processes and regulations. * May manage sub-contractors and monitors delivery. * May be involved in technical design and developments for service offerings.

Heller Industries is looking for a Software engineer with experience in Semiconductor equipment software. The position is located in Taiwan, and reports to Heller Taiwan Manager and dotted line to Heller Korea Software Manager. Required Qualifications: • Degree in Computer Science or Software Engineering • ＞5 years of experience developing, testing, or supporting software in the semiconductor / electronics equipment, industrial automation, or process equipment. • Experience working with Tier 1 semiconductor customers (e.g. Intel, TSMC, Samsung) • Familiar with software development tools and utilities including development environments and bug tracking utilities. Desired Qualifications: • Experience with SECS/GEM and SEMI communication standards. • Experience troubleshooting software issues in Semiconductor equipment. • Experience representing a foreign equipment supplier with tier 1 semiconductor manufacturers in Taiwan. • Familiarity with with AI tools to assist software development Responsibilities: • Develop an in-depth expertise in Heller product operation and setup. • Develop software for Heller ovens • Provide phone and on-site software support. • Diagnose and resolve complex software issues in Heller ovens. • Handle software installation and upgrade at customer sites. • Support fab automation testing and qualification at customer sites. • Work with customers, sales, field service, and engineering to compile software change requests to address customer needs. • Compile and update software installation, setup, and operation procedures. • Software training for customers and Heller Personnel Personal Attributes • Team player • Self-Starter, Focused, Versatile • Ability to work effectively in a fast-paced, dynamic environment as part of a multi-disciplinary team. • Strong interpersonal skills • Excellent communication and presentation skills • Attention to detail and follow-through skills. • Ethics and cultural values consistent with Heller’s standards of excellence Physical Requirements/Work Environment • The person hired for the position will work from home or from Heller’s office in Taoyuan. • 15％ travel including domestic and international trips to factory, vendor and customer sites up to 1- 2 weeks.

a. Perform all maintenance such as troubleshooting, repair b. Provide onsite and offsite technical support to customers such as installation, training, bring-up, technical advices c. Perform product failure analysis d. Input design improvement, customer feedback to engineering for product, service continuous improvement to enhance company product lines also to achieve customer satisfaction. e. Consult with engineering and cross-functional collaboration to resolve product issues to achieve customer satisfaction f. Partake in project meetings with engineering, sales and customers g. Assist and support sales with projects Benefits: a. 401(k) b. FSA c. Health Insurance d. Vision insurance e. Dental insurance f. Paid sick time g. Paid holidays

˙Provide pre-sales technical support to the sales team (product presentations, solution design) ˙Support customers in PoC / pilot testing, validation, and troubleshooting ˙Handle technical issue analysis and debugging in real customer environments ˙Work closely with R&D to identify, report, and track product issues ˙Assist in network design and validation (Wi-Fi AP, Mesh, Controller) ˙Support deployment, installation, and optimization of customer projects ˙Prepare technical documentation (test reports, application notes, deployment guides)

1. 為客戶提供售後技術支援； 2. 負責處理產品使用、安裝、維護等問題； 3. 收集客戶反饋，提供改善建議； 4. 協調內外部合作夥伴解決技術問題，以提供最佳的產品和服務。 5. 有半導體行業之相關經驗佳 該職位是公司產品售後服務的關鍵職位，該職位的發展前景非常廣闊，能夠為公司帶來更多商機和機會。 歡迎符合要求的人才加入我們的團隊，期待著您的加入！

公司產品的售後服務.維修及安裝 公司的產品有瓦斯爐/烘碗機/排油煙機/熱水器/IH爐 以[底薪+服務獎金]計薪 有丙級瓦斯器具裝修證照者優, 無證照者公司可培訓報考.

1.負責彩色輸出高印量客戶群、公家機關、一般新客戶之開發工作。 2.影印機、印表機、傳真機、耗材之銷售及事務機租賃推廣。 3.關心既有客戶之使用情形，期增加再銷售機會。 4.聯絡安排交機、簽約、收款及相關事宜。 5.銷售經驗不拘，有相關產業經驗者優先錄取。

1.電控箱裝配及配線 2.測試設備、導入與維護 3.現場安裝與調試 4.售後技術支持 5.主管交辦事項執行與完成 6.偶有國內出差 7.懂配電圖、有相關技術電學經驗者尤佳

1. 組裝電路板電測設備(ATE/ICT)裝機服務, 產品故障及時排除 2. 組裝電路板電測設備(ATE/ICT)客戶測試程式開發, 客戶技術溝通與教育訓練 3. 協助業務於銷售時, 客戶所提之技術問題, 提供專業解答及諮詢 4. 負責台灣區客戶與技術支援(須自備小客車.提供外勤補助)

1. 進行例行性售後服務（如：客戶拜訪、產品狀況了解及客訴處理）。 2. 負責系統軟硬體之分析、設計以及程式維護。 3. 回覆客戶應用技術的問題，提供產品技術諮詢。 4. 提供客戶技術服務，必要時外勤至客戶處安裝、檢修儀器設備。 5. 設計非破壞性檢測 6.電子儀器維修, 電腦及網路檢修.