轉職熱搜工作

負責餐飲場所的內外場聯繫、顧客菜單諮詢、點餐供餐及桌面環境清潔 ● 二度就業 / 轉職可， 無經驗可培訓 ● 免費供餐 ● 三節獎金 ● 有意應徵者請下午２點後攜帶履歷表現場面試 ● 月薪3萬8元起

服務員充滿熱情並致力於提供嘉佩樂最高標準的服務，為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求，了解菜單、飲料單和每日特色菜的選項。 The Restaurant Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度，傳達嘉佩樂品牌、價值和願景，為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求，包含詢問顧客問題以了解需求，透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳，遵守各項現金交易和信用卡交易流程/規範，包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程，確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌，包含桌巾、杯盤和餐具的類型，確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況（如疏散、醫療緊急情況、自然災害）。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

調酒師是一個充滿熱情和積極性的人，能夠為客人提供高水平的個性化和即時的服務。他/她負責酒吧的日常營運。 1. 提供顧客服務，並協助外同事互相支援 2. 執行部門的日常開閉店工作，確保所有團隊成員遵守酒店制定的服務標準、部門政策和操作程序。 3. 通過迅速歡迎並禮貌地服務客人，同時進行有意義的交流，提供卓越的服務。 4. 完全了解咖啡、飲品和菜單的供應內容，預測客人需求並提供高水準的服務。 5. 維持酒吧的高標準清潔、安全及設備狀況。 6. 確保酒吧及其設備保持清潔並完全可用。 7. 負責庫存檢查及酒吧用品的管理，確保所有庫存維持在適當水平，當庫存不足時，通知主管/經理。 8. 維持庫存記錄，並通知團隊如果有物品庫存不足或快要用完。 9. 認識LQA及富比士標準的重要性，以提供優秀的審核和服務表現。 10. 維持對酒店每日服務、活動、促銷及事件的最新了解，並有效地向團隊成員傳達所有變動，確保客人獲得最新資訊。 The Mixologist is a passionate and positive individual who provide a high level of personalized and timely service to the guests. The individual is responsible for running the daily operations of the bar. 1. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. 2. Performs the daily opening/closing shift duties of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. 3. Provide exceptional service to guests by promptly welcoming and courteously serving guests while engaging in meaningful conversation. 4. Be fully informed of Coffee, beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service. 5. Maintain high standards of cleanliness, safe and condition of the bar. 6. Ensure the bar and its equipment are clean and fully functional. 7. Responsible for inventory checks and management of all bar supplies, ensuring that all stocks are maintained. Notify supervisor/manager when stocks are running low. 8. Maintain a record of inventory supplies and inform the team should any item is low or running out. 9. Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance. 10. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.

歡迎熱愛甜品及輕食文化的您加入我們的饅饅好食團隊 工作內容如下： 1.咖啡及其他簡餐飲品調製。 2.製作簡易餐點/輕食。 3.結帳與收銀，整理現金收據。 4.維護工作環境。 5.蛋糕 飲品之介紹和銷售並提供顧客諮詢。 6.定期盤點飲料與食材。 7.簡易機器設備操作與保養 8.為顧客帶位或安排座位 9.上菜並提供有關用餐的服 10.其他主管交辦事項

外場相當吃體力活， 將週末短短幾小時的 勞動。當成上健身房，不需付會員費， 流汗，健身，賺錢錢。 1.負責用餐區桌位整理及清潔，確保環境整潔衛生。 2.熟悉餐廳菜單內容，主動提供點餐建議與搭配選項。 3.協助傳送餐點至客人桌邊，維持用餐流程流暢。 4.遵守食品安全規範，執行工作區域消毒清潔。 5.以良好的服務態度回應客人問題，解決基本需求。 6.配合現場主管指導，完成餐廳營運相關支援工作的調整和需求。

客房餐飲服務為國際五星級飯店服務指標，提供住客於房內體驗多元且精緻的餐飲饗宴。 輪職大夜班享大夜津貼。 工作內容： •Possess extensive knowledge of food and beverage in order to assist guests with suggestions and up sell our products, including liquors and cocktails. •Support company‘s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement. •To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100％ on the MOHG health and safety audit. •To consistently achieve the service and product delivery standards with a high degree of client care and service at all time. •To maintain and order all the store requisitions. •Log in any information about special requirements, preferences from the guests and use it to give the special touch to the service. •Update the Hotel occupancy. •To maintain all information about VIP and group arrival. •Responsible for cash float and cashiering. •To ensure that all in-house VIP‘s list and amenities are registered and any relevant information is discussed. •To liaise with Front Office regarding flow of the guests rooms. •To be fully inform and be aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Taipei/Group generally. •To carry out daily, weekly and monthly inventory. •To overview and control the room‘s order flow by updating the traffic chart board. •To maintain all Hotel‘s assets. •To correctly put the orders in the POS.