轉職熱搜工作

• Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests. • Attend to all feedbacks/comments from guest and transmit them to the departments concerned and ensure that corrective actions are taken immediately. • Ensure full knowledge and understand of LQE is delivered to the gussets at all times. • Check group room allocation, and other special request for groups. • Read through arrival report and see to all guests’ requests and needs according to MOHG established service by guest categories standards. • Supervise and conduct on the job training to all new officers. • Manage room control, monitor availability and efficient release of rooms for arrival guests • To perform any other reasonable duties as required by the Duty Manager.

1. 熟悉酒單與餐點的搭配。 2. 進行花式調酒及其他飲料之調製。 3. 顧客關係維護。 5. 負責清洗酒杯、餐具、吧台設備以及周遭工作環境。 6. 配合輪班排班。 7. 定期盤點剩下的飲料與食材。

1.房客住房及退房接待，協助客人辦理入住手續，處理房帳等相關事宜。 2.房客諮詢服務及協助櫃台相關行政工工作及人員督導訓練及教育課程安排。 3.顧客關係處理，協助客人處理入住期間之疑難雜症及,旅遊及行程諮詢服務。。 4.具溝通協調能力、聆聽、正確記錄及顧客抱怨處理能力。 5.有英文交談與書寫能力者佳。 6.具服務熱忱與善於人際溝通，抗壓性高。 7.負責櫃檯接待人員教育訓練及管理。 8.具有星級飯店相關工作經驗尤佳 9.有團隊精神及重視職場倫理道德 10.需學習領導組織工作團隊、培訓員工 11.富有責任感. 12.專守及配合上級主管其他臨時或交辦事項

•協助燒烤區工作 •確認工作區域一直處於乾淨的環境之下。向央廚領取魚肉類並且確認廚房間的轉帳是否正確 •記錄新的食譜、新的程序並且透過學習去提升自己的專業能力 •完成主管交代的的工作並協助其他單位或區域 •參加所有教育訓練，維持所有的程序及基本工作一致性，並透過協助主管同時提升自己的專業知識 •Works for BBQ station. •To ensure that the working area is clean at all the time. To collect fish and meat from butchery and to check that all the inter kitchen transfers correspond to the requirements. •Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge. •Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. •Attend any training sessions and always strives to keep abreast of any procedures and general works on upgrading his general knowledge with the help of his supervisor.

The Oriental Lounge Officer will meet and exceed guest expectations by providing efficient and courteous Oriental Lounge service in accordance with Legendary Quality Experiences. • To provide extensive add-valued Oriental Lounge service throughout the day • To maintain Oriental Lounge in the best condition with best ambience at all time • To set up and maintain food and beverage items in accordance with MOHG standards and HACCP • To provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience • To arrange fulfillment of guest services by working with the Concierge, Housekeeping, PABX, Reservations and any other Departments when/as needed • To perform any other reasonable duties as required by the Lounge Floor Manager

將食材清洗並做簡單的處理備用 根據顧客的點單進行烹調 清洗食材將食材依照廚師要求進行切片、切塊或切末等備料的工作 工作區域和設備的清潔以及保養 記錄顧客所點菜餚，並廚房或內場做餐送餐 上菜並提供有關用餐的服務 遞送帳單，請顧客付款或簽字 送單點單收銀 負責吧台設備以及周遭工作環境

客房餐飲服務為國際五星級飯店服務指標，提供住客於房內體驗多元且精緻的餐飲饗宴。 輪職大夜班享大夜津貼。 工作內容： •Possess extensive knowledge of food and beverage in order to assist guests with suggestions and up sell our products, including liquors and cocktails. •Support company‘s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement. •To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100％ on the MOHG health and safety audit. •To consistently achieve the service and product delivery standards with a high degree of client care and service at all time. •To maintain and order all the store requisitions. •Log in any information about special requirements, preferences from the guests and use it to give the special touch to the service. •Update the Hotel occupancy. •To maintain all information about VIP and group arrival. •Responsible for cash float and cashiering. •To ensure that all in-house VIP‘s list and amenities are registered and any relevant information is discussed. •To liaise with Front Office regarding flow of the guests rooms. •To be fully inform and be aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Taipei/Group generally. •To carry out daily, weekly and monthly inventory. •To overview and control the room‘s order flow by updating the traffic chart board. •To maintain all Hotel‘s assets. •To correctly put the orders in the POS.

• 確認工作區域一直處於乾淨的環境之下。 • 與主廚及外場主管密切配合並協助炒爐區工作。 • 確認工作區域環境清潔。 • 參加兼職人員教育訓練，維持所有的程序及基本工作一致性，並透過協助主管同時提升自己的專業知識。 • 執行被賦予的責任及合理的任務。 • 完成主管交代的的工作並協助其他單位或區域。

●主動、積極、有責任感者。 ●學習外場職務、現場調度、店鋪營運、人員指導、提升員工個人成長素質。 ●人員甄選、培訓、教育訓練及考核，完成應有編制。 ●透過店舖日常營運與管理累積實力。 ●完成主管交辦事項。 ●職位晉升制度健全，歡迎有心想提升自我能力者加入。

Oversees the effective and efficient operation of Room Service and related operations in accordance with the objectives, performance and quality standards established by the hotel. He / she is required to plan, organize, and motivate all colleagues to excel in delivering Legendary Quality Experience to all guests. Job Requirements: The candidate • To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision and control. • To be constantly on the lookout for ways and means to improve the smooth running of the Restaurant. • To communicate and present a positive attitude to provide leadership to all colleagues in order to attain all desired goals.