轉職熱搜工作

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The Service Team at Nova is looking for Field Service Engineer with high technical skills to support and provide unique customer value. In this role, you will be responsible for a wide range of technical and support functions aimed at ensuring the smooth operation of equipment in the field. Your insights and observations will help on improvements and adjustments to both the equipment and support processes, contributing to the overall enhancement of the company’s offerings. What you will be doing • Implement, analyze, diagnose, evaluate and troubleshoot technical equipment problems, and support company systems in the field. • Collaborate closely with users, and to maintain, support, and guide proper training. • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. • Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Support in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers.

Looking to hire an experienced hardware engineer who is familiar with the semiconductor equipment manufacturing industry and doesn‘t shy away from the challenges that come with it, along with supporting Lam‘ s top tier customers. In addition to being Safety First oriented, the prospective candidate should possess strong organizational skills, be a critical thinker, and able to comprehend electrical schematics and equipment drawings. They also need to be able to effectively communicate in English. Being knowledgeable and having previous experience supporting Lam‘s SIG (Prevos, Selis, Argos) and Bevel (Coronus) products is preferable. This person will need to manage their time, work collaboratively within cross-functional teams and multi-task, to resolve our internal and external customer issues as quickly as possible. This position is based in Hsinchu. Must be willing to relocate if they‘re not already in Hsinchu. Job Responsibilities • As a Regional Product Support Engineer at Lam, you‘re the backbone of technical support for field engineers, technicians, and product support personnel in the region. • Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. • Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Other information: • Residence Location – Flexible • Work location – Hsinchu • Travel – PS team is centralized organization, so PS engineer isn‘t dedicated to a specific work location. (1) Need to take not only domestic but also international travel if needed (2) The frequency of travel depends on the demand from customers including Act team (3)＞30％ travel commitment

Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.

The Group You‘ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Impact You‘ll Make As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. What You‘ll Do • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. • Provides serviceability / installation assessments on new products Who We‘re Looking For • Higher technical education in electrical / mechanical engineering or other field of study • Effective communication in inter-departmental and cross cultural team • Experience with Lam Spin Clean Systems (EOS, DV-P) preferred • Troubleshoot technical problems and coordinate multiple technical tasks. • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.

主導儲能管理系統（EMS）軟體架構設計、模組開發與版本管理。 協調儲能系統與台電 ADMS、SCADA、**電力交易平台（包含日前輔助服務市場、備用容量市場）**之介接整合。 負責電力交易策略、能源聚合、調度邏輯與演算法規劃（如 TOU / 需量反應 / E-dReg / 即時補充備轉等支援服務）。 領導技術團隊，推動專案開發，並主導資源通過台電「通訊能力測試」與「輔助服務執行能力測試」，確保順利上線與 COP（即時運轉資訊）自動化運作。

主要工作 1.IBM大型主機、RS/6000主機、Windows主機、Linux主機之各項系統暨週邊設備之連線操作、監控、批次作業等。 2.電腦機房環境設施及設備管理。 3.配合營運持續運作等演練作業。 4.須配合24小時輪值。 ※必要資格條件 學歷： 1.國內、外大學學士(含)以上畢業，且已取得學位(畢業)證書。 2.須提供在學成績單(大學/碩士)。 ※口試加分條件 1. 1年(含)以上金融業主機系統操作經驗。 2.資訊或理工科系畢業 ※ 一律經由研訓院官網報名，逾期及其他報名方式，恕不受理。 ◎求才網站：金融研訓院官網求才專區 ◎報名連結：https://svc.tabf.org.tw/115fisc06 ◎報名時間：115年9月3日(四)10：00至115年9月16日(星期三)17：00 簡章各項內容若有變更，以台灣金融研訓院及財金資訊股份有限公司網站最新公告為準。

主要工作 1.IBM大型主機、RS/6000主機、Windows主機、Linux主機之各項系統暨週邊設備之連線操作、監控、批次作業等。 2.電腦機房環境設施及設備管理。 3.配合營運持續運作等演練作業。 4.須配合24小時輪值。 ※必要資格條件 學歷： 1.國內、外大學學士(含)以上畢業，且已取得學位(畢業)證書。 2.須提供在學成績單(大學/碩士)。 ※口試加分條件 1. 1年(含)以上金融業主機系統操作經驗。 2.資訊或理工科系畢業 ※ 一律經由研訓院官網報名，逾期及其他報名方式，恕不受理。 ◎求才網站：金融研訓院官網求才專區 ◎報名連結：https://svc.tabf.org.tw/115fisc06 ◎報名時間：115年9月3日(四)10：00至115年9月16日(星期三)17：00 簡章各項內容若有變更，以台灣金融研訓院及財金資訊股份有限公司網站最新公告為準。

1.教學3D動畫Blender 設計、遊戲動畫與視覺特效 2.熟練3D建模 (Modeling)、材質與貼圖 (Shading/Texturing)及燈光渲染

1.圖面資料 / 設變資料 / 文件相關彙整 2.協助開發建立料號 / BOM / ECN文件維護 3.協助開發 ERP系統運作 / 維護工作 4.熟悉 鼎新ERP系統操作為佳 5.熟悉基本繪圖 2D /3D 6.主管交辦事項