房務部-布巾及管衣室主任Housekeeping-Laundry Supervisor
面議（經常性薪資達4萬元或以上） 40000元
台北市松山區
5~6年工作經驗
完成每月制服和布巾盤點。向經理報告故障設備、維護需求和安全隱患。培訓員工所有洗衣程式，包括安全程式和設備操作。協助客房部管理層培訓、安排、評估、諮詢、紀律、激勵和指導員工。
1.檢查、監督下屬員工的儀容儀錶及出勤情況。
2.安排、檢查下屬班次，佈置任務。
3.督導各崗位工作情況，確保各項工作順利運行。
4.閱讀交接班日誌，跟進工作進度。
5.處理客人加急洗衣服務。
6.確保所有客人衣物被仔細對待，把損壞率降到最低。
7.維持客房布巾和制服的品質。
8.確保準確及時地寄出客人洗衣的帳單。
9.和下屬員工交流工作情況和工作表現等。
10.按照工作程式，培訓員工。和員工開會，討論工作問題、工作計畫、溝通資訊，並安排工作。
11.負責布巾庫房的管理，根據庫存情況填寫領貨單，報客房部經理核實。
12.做好每月盤點和布巾工作，並向客房部經理彙報盤點結果及特殊事件。
13.定期對下屬進行績效評估，按制度進行獎懲。
14.確保客人、加快服務和客衣特殊要求。按品質完成任務。
15.遵守酒店的工作政策及程序，遵守商業行為規範以及員工手冊中的條款。
16.遵守酒店安全制度、緊急情況處理規定和程序。
Complete monthly inventory of uniforms and linens. Report faulty equipment, maintenance needs, and safety hazards to the manager. Train employees on all laundry procedures, including safety procedures and equipment operation. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
1. Checking the employee’s grooming, behavior, and attendance.
2. Arrange and check tasks.
3. Checking every position, make sure everything goes well.
4. Read the shift note, and follow the progress.
5. To handle guest rush laundry services.
6. Ensure that all guest items are treated carefully, to minimize any damages.
7. Maintain quality control for in-house linen and uniforms
8. Ensure guest laundry charges are posted correctly and promptly.
9. To confer with assistants and supervisors on production and personnel problems.
10. To train team members according to established procedures; Conduct training meetings to discuss problems and plans, and give information and assignments.
11. Responsible for warehouse, and filling stock requisition orders. Check by the housekeeping manager.
12. To do linen inventory and dispose of it every month, report to the housekeeping manager.
13. Regularly conducting performance evaluations of subordinates, judge by reward and punishment.
14. Ensure that guests, speed up the service and the customer‘s special requirements. Complete the task with the quality
15. Abide by the Hotel’s Policies and Procedures, Code of Business Conduct, and the hotel‘s team member Handbook
16. Adhere to the hotel’s security and emergency policies and procedures.
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