轉職熱搜工作

What we are looking for The Service Team at Nova is looking for Field Service Engineer with high technical skills to support and provide unique customer value. In this role, you will be responsible for a wide range of technical and support functions aimed at ensuring the smooth operation of equipment in the field. Your insights and observations will help on improvements and adjustments to both the equipment and support processes, contributing to the overall enhancement of the company’s offerings. What you will be doing • Implement, analyze, diagnose, evaluate and troubleshoot technical equipment problems, and support company systems in the field. • Collaborate closely with users, and to maintain, support, and guide proper training. • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. • Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Support in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers.

🚀 熱愛國際市場的你，讓我們一起開拓無限商機🌍 📋 工作內容： 1.開發國外客戶，拓展海外市場與業務機會。 2.維繫既有客戶關係，提升客戶滿意度與回購率。 3.與客戶進行商務溝通、報價、議價及訂單洽談。 4.處理訂單流程，包含出貨安排、交期確認及售後服務。 5.參與國際展覽、商務拜訪及海外出差，建立品牌與市場能見度。 6.蒐集市場資訊與競品分析，提出業務策略建議。 7.協調內部部門（如生產、物流、客服），確保訂單順利完成。 🌟 工作待遇為「評估期滿」之薪資範圍，薪資皆依照個人學歷及經歷敘薪

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

1.顧客服務：介紹及銷售門市商品，顧客諮詢與需求服務 2.商品管理：商品進退貨點收、搬貨、補貨、商品上架、陳列擺設 3.環境維持：倉庫整理、賣場環境內外之整潔 4.其它：協助同事工作，完成主管交辦事項 ★★★ 投遞履歷前請先確認 上班時段 是否能配合! ★★★

1.顧客服務：介紹及銷售門市商品，顧客諮詢與需求服務 2.商品管理：商品進退貨點收、搬貨、補貨、商品上架、陳列擺設 3.環境維持：倉庫整理、賣場環境內外之整潔 4.其它：協助同事工作，完成主管交辦事項 ★★★ 投遞履歷前請先確認 上班時段 是否能配合! ★★★

1.顧客服務：介紹及銷售門市商品，顧客諮詢與需求服務 2.商品管理：商品進退貨點收、搬貨、補貨、商品上架、陳列擺設 3.環境維持：倉庫整理、賣場環境內外之整潔 4.其它：協助同事工作，完成主管交辦事項 ★★★ 投遞履歷前請先確認 上班時段 是否能配合! ★★★

1. 顧客服務：介紹及銷售門市商品，顧客諮詢與需求服務 2. 商品管理：商品進退貨點收、搬貨、補貨、商品上架、陳列擺設 3. 環境維持：倉庫整理、賣場環境內外之整潔 4. 其它：協助同事工作，完成主管交辦事項 ★★★投遞履歷前請先確認 上班時段 是否能配合!★★★

【工作內容】 ｜品牌年度行銷策略與活動規劃執行，主要負責平台：FB、IG、LINE@等社群平台 ｜負責社群日常運營 貼文發想及管理，提升社群活躍度，跟進流行時事、創造話題、增加品牌曝光度等 ｜社群平台經營 社群活動企劃（主題活動貼文發想）、限時動態發布、文案撰寫、簡單製圖。 ｜企劃規劃並執行 制定年度行銷企劃活動；並針對貼文成效追蹤分析、提出對應報表與優化建議。 ｜社群發文製圖 (會使用AI、PS尤佳)、編輯貼文、商品修圖、簡易攝影與剪輯。 ｜負責處理社群留言、粉絲關係管理、後臺操作。 ｜跟進公司線上及線下活動同步發布於社群。 ｜協助行銷企劃主管活動發想與籌辦。 ｜隨時關注文具產業動態並規劃各檔期活動。 ｜主動與各部門溝通協調，了解產品特色並回饋客戶意見統整提供各部門優化。 【需要職能】 • 具備基本社群行銷、議題行銷概念。 • 具備建立品牌專業度能力。 • 有各社群媒體平台客服或後台營運作業能力。 • 有撰寫部落格文章方面經驗 • 需會使用各項數據分析工具，如google analytics, search console等 • 以知識型文章塑造品牌專業形象。

1.顧客服務: 介紹及銷售門市商品，顧客諮詢與需求服務 2.POS系統操作: 顧客收銀結帳，商品退換貨處理 3.商品管理: 商品進退貨點收、搬貨、補貨、商品上架、陳列擺設 4.環境維持: 倉庫整理、賣場環境內外整潔 5.其 他: 協助同事工作，完成主管交辦事項

1.顧客服務: 介紹及銷售門市商品，顧客諮詢與需求服務 2.POS系統操作: 顧客收銀結帳，商品退換貨處理 3.商品管理: 商品進退貨點收、搬貨、補貨、商品上架、陳列擺設 4.環境維持: 倉庫整理、賣場環境內外整潔 5.其 他: 協助同事工作，完成主管交辦事項