R&B Asst. Manager 餐飲副理
月薪 50000元
嘉義縣番路鄉
5~6年工作經驗
Manage the food and beverage operations of the hotel to ensure the success of established food and beverage quality and guest service quality standards. Achieve departmental revenue and profit goals.
管理酒店的餐飲運營，確保成功建立餐飲品質和賓客服務品質標準，完成部門的收入和利潤目標。
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規範和當地的規章制度。
• Monitor budget and cost control, focus on food, beverage and labor cost.
• 監控預算並控制費用，重點監督食品、酒水與人力成本。
• Strive for multitasking skills performance to reduce labor cost
• 力求員工的多技能工作表現以降低勞動成本。
• Determine the minimum and maximum stocks of all food, beverage, material and equipment
• 確定所有餐飲、材料和設備的最低和最高存貨標準。
• Managing the day-to-day issue about staffs, well arrange job assignment and settle job target & development plan for them. Coach staff and regular review with departmental staffs; monitor and assist all to solve problems and improve their performance.
• 處理員工日常事務，計畫並分配工作，為每個員工設定工作和發展目標。為員工提供教導、輔導並給予定期回饋，協助解決各種員工矛盾，提高團隊成員的績效。
• Train all team member according governmental’ requirement and ensure all of them have proper training on quality & service standard. Ensure all staffs could work with necessary equipment and tools.
• 按照政府法規教育和培訓所有團隊員工。確保員工獲得品質與服務標準方面的恰當培訓，並為員工配備完成全部工作所需的工具與設備。
• Ensure all outlets, equipment and facilities are in good condition and proper store. Any repair request should inform Engineering Department immediately.
• 確保所有餐飲場所及設施設備的整潔、除塵到位並根據預期業務量儲備適量庫存。若有任何維修需求，應立即通知工程部。
• Polite, efficiency and quick respond to any question or complain from guests to ensure keep high score for Heartbeat.
• 禮貌、迅速、高效地對所有賓客提出的問題、投訴或要求予以回應，確保達到較高的客戶滿意度。
• Be interactive with guest to achieve their expectation.
• 與賓客聯絡互動，確保達成賓客的期望。
• Developing popular menus and beverage lists offering guests’ value for money in accordance with IHG guidelines.
• 按照洲際酒店集團的指導綱要制定深受歡迎且物有所值的菜單和酒水單。
• Planning and organizing successful Food and Beverage promotions throughout the year and trace their results.
• 計畫並成功組織全年的酒店餐飲活動並跟蹤其結果。
• Maintains knowledge of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits
• 通過商業雜誌和現場拜訪不斷的瞭解酒店和餐廳領域內餐飲準備和服務方面的潮流、系統、操作和設備。
• Settings standards of all food, Beverage and equipment purchases in accordance with IHG guidelines
• 按照洲際酒店集團的指導綱要制定所有餐飲和設備的採購標準。
• Keeping an up-dated Hotel Policies and Procedures file and up-dated files on all Food and Beverage matters
• 更新酒店規章制度的檔案及所有與餐飲部相關的檔案。
• Controls and analyzes, on an on-going basis, the following:
• 持續性的控制和分析以下工作：
• Sales and Revenue Report
• 銷售和收入報表
• Cost Control
• 成本控制
• Quality and presentation of food and beverage products
• 餐飲產品的品質和外觀
• Service standard
• 服務標準
• Condition and cleanliness of facilities and equipment
• 設施和設備的狀況和衛生
• Guest satisfaction
• 賓客滿意度
• Oversee the F&B activities, business and events.
• 監督餐飲活動、生意和宴會情況
• Ensure food, beverage, storekeeper and equipment safety with supplementary supply. Meanwhile, decrease waste.
• 確保食品、飲料、庫存及設備的安全儲存，及時、高效地補充供貨，同時降低浪費的情況。
• Performs related duties and special projects as assigned. Manager on duty is required if necessary.
• 執行分配給的相關職責和特殊專案。可能需要擔任值班經理。
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