轉職熱搜工作

House Butlers provide a warm, efficient, personalized, and discreet service for all our designated guests from point of reservation, pre-arrival, during the stay as well as maintaining an effective relationship with guests after departure to encourage them to return. As a House Butler you will take full ownership of each request from a designated guest. The requests will be facilitated by working closely with key departments such as In-Room Dining, Concierge, Guest Relations, Reception, Housekeeping, Reservations and Sales, and all necessary auxiliary departments to deliver guest requests. •To ensure incoming guests are contacted at least three days prior to arrival for pre-arrival preference check and set up, offer outlined services during guests’ stay, and follow up with a post-stay check. •To ensure awareness of the arrival details, and make all necessary prior arrangements requested by guests. •To proactively seek guest preferences, update, record, and at all possible, fulfill them. •To provide quality service with colleagues to the guests by responding to requests promptly, efficiently, and courteously during check-in, check-out and throughout the guest’s experience •To stay current with developments and procedures in the hotel by attending daily Front of House or daily briefings and arrival meetings •To handle guests incoming and outgoing correspondence, (facsimile, messages, e-mail, etc.) •To establish a good working knowledge of the Finance Department so as to facilitate guests and Management requests for historical data •To have the knowledge and hands-on experience to perform the in-room check-in and check-out services. •Have full knowledge of housekeeping standards to assist and perform the final checking of the room prior to guest arrival, and the daily checkup of the room after room attendant has completed the daily cleaning to ensure guest preferences are met. •To coordinate the social or business itinerary of all Suite guests. •To assist in handling guest calls and acting upon them in a professional & courteous manner. •Communicate all guest compliments, comments, observations, and complaints to relevant departments and ensure follow up. •To contact the guest after departure for satisfaction check and feedback to enhance the overall experience in the future and offer as the point of contact directly for future bookings. •To ensure good maintenance in all Suites by doing regular walk arounds and inspections while working closely with other departments as needed, to include initiating repair orders. •To maximize the revenue and occupancy of all Suites.

【關於富錦樹】 富錦樹台菜香檳創立於2014年，將台灣料理重新定義的代表作，顛覆人們對於台灣料理只有小籠包和魯肉飯的印象。吃飯不趕上菜速度、不拼酒，而是將台式料理與法國香檳結合。秉持著「把世界帶進台灣，把台灣帶向世界」集團理念，把台灣的美食文化傳達給全世界!!富錦樹提供獨特的世界級台菜料理及服務，持續的鑽研開發新菜色，期許提到台菜，全世界的人就想到富錦樹!! 餐廳曾獲選《 Monocle 》2014「全球旅遊五十大景點」、 Louis Vuitton City Guide 台灣必訪餐廳、2018年台北市政府推薦十大台菜餐廳。於2021~2026年榮獲米其林一星餐廳的殊榮。 2019年，富錦樹集團與日本 WDI GROUP 攜手合作，打造「富錦樹台菜香檳」海外首店，預計未來持續朝全世界展店。 【薪資】 底薪54,000起 另有業績獎金及超額獎金 ––––––––––––––––––––––––––––––––––- 1.多種獎金與津貼。 例：考核調薪、月激勵目標獎金(2000元起)、月超額獎金(1500元起)及語言/專業證照津貼等。 2.供膳(可以每天都吃米其林廚師煮的料理!!) ––＞月平均薪資經常性達56k以上 【工作內容】 1.接聽預約電話及處理包場相關事宜。 2.負責顧客接待及餐點介紹。 3.負責酒水介紹及服務。 4.負責餐廳環境及服務品質維護。 5.協助排班、零用金及相關店務作業。 6.協助店內及總部之間的溝通聯繫。 7.協助主管執行餐廳日常營運。 8.執行其他與職務相關之主管交辦事項。 《部份福利、待遇因職務、職等、職種有所不同，並隨公司營運方針有所調整》

(一)、櫃台接待服務，態度親切有禮。 (二)、 文件表單的歸檔及保存、協助現場主管交辦事項執行。 (三)、 信件包裹收發建檔、一般電腦文書作業系統能力。 (四)、 具有親和力、有責任感及服務熱忱。 (五)、月休10天(排休)

(一)、 大廳訪客、接待、引導。 (二)、 訪客換證作業。 (三)、 接受公設預約申請。 (四)、 接受仲介預約帶看事宜。 (五)、 委託寄物、貨運包裹轉交事宜。 (六)、 櫃檯電話接聽服務 (七)、 管委會、業戶及主管臨時交辦事項執行 (八)、月休9天

(一)、具吧檯或餐飲相關經驗佳。 (二)、需具備一般電腦文書作業能力。 (三)、具有親和力、及服務熱忱，樂於學習上進者。 (四)、上班須化妝、穿著制服。 (五)、月休9日(需排休)。 (六)、享特休、年終、三節禮、生日禮。

1.接待訪客。 2.接聽、過濾、轉接來電。 3.生活服務。 4.特約服務。 5.文件表單的歸檔及保存。 6.吧檯飲品及輕食製作。

1. 執行社區訪客及車輛門禁管制。 2. 監看閉路電視、盜警與火災系統，操作錄影、錄音與緊急廣播設備。 3. 鑰匙管制。 4. 信件.包裹 收發 5. 安全維護.巡邏 6. 主管臨時交辦事項

位於酒店五樓的文華Café為將現代時尚的餐廳，提供多樣化的單點美饌及主廚精選套餐。充滿現代感與悠閒的用餐環境，另可容納32位貴賓的私人包廂，適於朋友同樂、家人相聚或商務洽談的最佳首選。 工作內容： • 協助顧客訂位服務 • 聯繫確認顧客用餐需求 • 現場顧客關係維護及帶位 • 餐點介紹及推薦 • 餐廳文書作業處理