轉職熱搜工作

What we are looking for The Service Team at Nova is looking for Field Service Engineer with high technical skills to support and provide unique customer value. In this role, you will be responsible for a wide range of technical and support functions aimed at ensuring the smooth operation of equipment in the field. Your insights and observations will help on improvements and adjustments to both the equipment and support processes, contributing to the overall enhancement of the company’s offerings. What you will be doing • Implement, analyze, diagnose, evaluate and troubleshoot technical equipment problems, and support company systems in the field. • Collaborate closely with users, and to maintain, support, and guide proper training. • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. • Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Support in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers.

【本職缺僅接受台積電官方網站投遞】 請至台積電官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.tsmc.com/careers/JobDetail?jobId=427&source=1111 Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world’s largest provider of logic ICs, with an annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade. 台灣積體電路製造股份有限公司(台積公司)致力於維護身心障礙者就業權益。依身心障礙者權益保障法, 特別規劃聘僱身障人才專區，歡迎領有身障手冊或證明者加入台積公司！ Responsibilities: 1. Risk assessment and provide mitigation plan for IC packages by simulation and experiment. 2. Development and evaluation of new materials. 3. Continue improvement in simulation methodology, material modeling and script automation. Fostering a global inclusive workplace reflects TSMC’s core values and business philosophy and is essential for our future success. Our commitment to global inclusive workplace allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. We strive to create a workplace that is equitable and accessible to all employees. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.

本公司為數位轉型的商業科技顧問公司，以商業的視角協助不同的品牌或組織建立數位策略、品牌、技術應用、人才培訓，並以商業思維、數位轉型、服務體驗設計客製專案服務政府與其他公營、上市櫃、中小企業單位。 部門歸屬：數位轉型部 直接主管：總經理 管理對象：技術顧問、專案經理、資深/一般/助理軟體工程師 【職位目標】 負責公司對外數位轉型導入的核心規劃與技術整合推動，統籌數位解決方案設計、專案導入、技術發展與顧問支援，協助客戶完成組織流程再造與數位轉型落地，強化公司專業服務與產品模組能力。 【主要職責】 1.數位轉型方案規劃與設計 ◆ 主導客戶導入方案之技術與流程分析、架構設計 ◆ 整合AI、資安、雲端、工作流程等解決方案進入商業顧問模型 ◆ 依不同產業需求制定數位轉型藍圖與路徑圖 2.技術顧問與產品模組發展 ◆ 帶領團隊開發模組化平台工具（如KFOX、內部CMS等） ◆ 推動AI應用、數據應用與系統整合的顧問工作標準化 ◆ 協助顧問團隊設計數位產品規格與導入原型 3.專案執行與品質控管 ◆ 負責大型轉型導入案之進度管理、品質監控與技術審查 ◆ 建立團隊技術與交付SOP流程，提升交付品質與可複製性 ◆ 處理跨部技術溝通與客戶端技術接口協調 ◆ 團隊管理與人才培育 4.協助團隊技能盤點與職能發展路徑設計 ◆ 培養跨職能的技術顧問、專案與開發人才 ◆ 建立部門知識資料庫、開發規範與教學流程 【能力條件】 1.具 10年以上數位轉型、系統整合或專案管理導入經驗 2.熟悉AI、資訊安全、雲端架構、系統分析等相關領域 3.具備團隊領導與跨部門協作能力 4.擅長技術簡報、規格設計與數位流程建構 5.具備商業視角、技術實踐與交付整合能力 【業務KPI 指標】 1.數位導入專案準時完成率與品質水準 2. AI／系統模組應用推進數量與穩定性 3.部門團隊技能升級與知識產出量 4.顧問技術方案可複製程度與通用化產出 5.客戶轉型滿意度與續案比例

1.帶領數位發展系統課，制定並執行部門年度數位發展計畫。 2.發展與推廣數位應用工具/系統（如 生成式AI、Machine Learning、BI、RPA、EDA... 等），協助公司數位轉型和各協助提升部門數位工具使用能力與數據分析與決策能力。 3.熟悉AI, 大數據資料庫架構與資料治理流程，帶領團隊確保數據資料品質。 4.與內外部顧問團隊協作，評估並導入創新數位技術。

1.ERP軟體技術咨詢顧問與其程式設計、測試、維護等作業 2.系統設計、測試、分析、文件製作與管理 3.運用IT技術提升公司管理效率，流程優化。 4.資訊網路、設備及伺服器之規劃與管理 5.資料庫規劃及定期資料備份/存儲/容災等管理。 6.使用者操作手冊製作及訓練

1.負責試模與試模檢討，零件圖面(2D/3D)繪製與BOM表建製。 2.管理模具、治具，以確保模具、治具有效投入生產。 3.具塑膠射出成型廠工作的經驗者佳。 4.塑膠射出製程檢討，產品檢討BOM建立，生產流程規範，異常管理。 5.協助工程師執行產品量測，測試，驗證與量產導入。 6.完成主管交辦任務。

1.客戶FCST及生產規劃 2.客戶出貨計畫處理及安排出貨事宜 3.庫存管控與呆滯料處理 4.內部及跨部門溝通協調 5.客戶對應與情報搜集 6.客訴及異常應變處理 7.專案追蹤與處理 8.可配合加班 溫馨提醒：只有經過台郡授權的人員才能處理您的個人簡歷，台郡亦將遵守相關法規與政策，保護您的個人資料。投遞簡歷視同您同意台郡收集您的個人資訊。

1.日常ISO9001、ISO22000相關作業 2.熟悉OFFICE軟體操作 3.日常物品採購及作業流程管控 3.其他主管交辦事項 4.可配合加班，邏輯思路清晰、抗壓性強。