轉職熱搜工作

Role Summary Support Lam’s spares operations by processing customer orders, coordinating deliveries, and managing returns/RMA activities to ensure timely fulfillment and strong customer experience. This role interacts with customers, sales, service, and logistics teams to maintain smooth end to end order execution Key Responsibilities • Process and fulfill spares quotations, orders, and deliveries in line with customer requests. • Expedite escalations and hot orders to meet urgent demand. • Track shipments, and ensure on time delivery. • Manage RMA transactions, returns, exchanges, and credit requests in SAP. • Maintain customer consignment programs and support billing activities. • Coordinate with 3PL and warehouse teams to resolve delivery issues and support machine down situations. Qualifications • 5+ years in customer service, order fulfillment, or supply chain preferred. • Experience with SAP or similar ERP systems. • Strong communication, organization, and multitasking abilities. • Strong English communication skills (written and spoken) to support global interactions. • Bachelor degree or above

At Wellell, you will support brand communication by transforming marketing concepts into impactful content — from campaign planning to video material production. Video-related tasks will account for approximately 60％ of your work, focusing on creating engaging brand and product videos. Through your creativity and attention to detail, you will help deliver consistent and compelling brand messages across product videos, exhibition promotions, and social media content. [Key Responsibilities] - Content Production: Film and edit brand and product videos to highlight product value and brand storytelling. - Marketing Materials: Create and update marketing assets, including presentations, brochures, EDMs, and social media posts. - Content Planning: Participate in content ideation and script writing to enhance the appeal of video and marketing materials. - Brand Promotion: Support video production for exhibitions and social media campaigns. - Cross-functional Collaboration: Work closely with Design, Product, and Sales teams to ensure all content aligns with brand direction and market needs.

Major responsibility is n3 miniline transfer and high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and cowork with PG/CSBG/Sales to make customer and company’s goal completed. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** Job Duties and Responsibilities (60％) • Act as the primary representative of the Field Service Head to customers, fostering strong relationships and ensuring service operations align with company goals. • Oversee the performance of the installed base within assigned functions to meet product specifications and system performance targets. • Direct and manage field service and technical support activities related to installation, servicing, and modification of company products. • Collaborate closely with sales, service teams, process engineering, and product groups to support customer technical and production requirements, evaluate product performance, and deliver optimal solutions. • Forecast and control Installation & Warranty (I&W) within the ISR plan, ensuring efficient engineer utilization for balanced absorption results. • Serve as a key liaison between customers and product groups, providing clear issue statements and support needs to drive continuous improvement in system performance, availability, and reliability. • Coordinate escalations with local and support teams, allocate resources effectively to minimize downtime and production interruptions. • Ensure a zero-incident safety record by maintaining a hazard-free environment and delivering ongoing training and guidance to the service team. • Understand customers’ equipment-related technology roadmaps, upgrade requirements, and operational challenges to identify opportunities for hardware improvements and value-added services. • Work with customers and account teams to identify hardware-related business opportunities, including: o Positioning the company’s equipment, capabilities and technical advantages. o Supporting penetration and defense strategies for hardware solutions. o Coordinating with Global Product Groups for equipment demonstrations and upgrades. • Manage hardware penetration and defense projects: o Develop and execute project strategies with account teams. o Drive local and corporate teams to deliver hardware solutions within committed timelines and resources. o Oversee competency and manpower allocation for hardware projects. • Act as a trusted advisor to customers for equipment performance, reliability, and productivity improvements. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team. • Manage competency and manpower resources to fulfill customer needs across multiple projects. • Mentor high-potential personnel to strengthen team capability and create growth opportunities for internal talent. People Management (40％) • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team.

Job Responsibilities 1.Field marketing: Work closely with global franchisees to ensure marketing tasks can be executed thoroughly. The main major markets are Indonesia, Philippines, Australia, Canada, and the United States. 2.Lead the planning and execution of global campaigns (e.g., brand anniversaries, IP collaborations, product launches). 3.Ensure campaigns align with brand positioning and are adaptable for local market needs. Analyzing data and reports to assess market trends and competitor activities in overseas markets. 4.Developing and implementing sales strategies, including promoting products or services to customers through advertisements, events, or other forms of outreach. 5.Conducting research on foreign markets to identify opportunities for expansion. 6.Creating marketing materials such as brochures, catalogs, or advertisements in foreign languages for use in international markets. 7. Analyze the data and propose review insights along with optimization plans. Why Join us? • Be part of a global brand shaping the future of bubble tea culture. • Lead high-impact marketing campaigns across diverse international markets. • Collaborate with passionate, creative, and multicultural teams.