轉職熱搜工作

Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.

The Group You‘ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Impact You‘ll Make As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. What You‘ll Do • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. • Provides serviceability / installation assessments on new products Who We‘re Looking For • Higher technical education in electrical / mechanical engineering or other field of study • Effective communication in inter-departmental and cross cultural team • Experience with Lam Spin Clean Systems (EOS, DV-P) preferred • Troubleshoot technical problems and coordinate multiple technical tasks. • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.

樺昕儀控有限公司誠摯邀請你加入我們這個充滿創新與熱情的團隊！我們致力於打造兼具效率與環保的未來，專注於太陽能技術的應用與發展，成為太陽光電系統領域的領導者。作為專業Turn-Key Solution Provider，我們提供客製化的解決方案，從設計到維運，全方位支持，我們相信，每一位員工的努力都將對世界產生深遠的影響。 1. 規劃太陽光電模組陣列設計與鋪排，描繪綠能發展藍圖。 2. 負責太陽光電設備模組的採購、安裝及系統整合。 3. 執行儀器的校正、維護與保養，確保運行的穩定性。 4. 設計並整合PLC、DDC等自動化系統，提高系統效能。 5. 開發SCADA及物聯網應用，創造智慧化未來。 6. 規劃與執行水處理及污染防治工程。 7. 設定環境監控與空調節能系統，推動節能環保。 加入我們的團隊將享受多項福利： - 年度尾牙與春酒活動，讓大家放鬆心情、團隊共享佳績。 - 員工教育訓練及國內外進修補助，助你持續成長。 - 定期舉辦員工聚餐，凝聚團隊向心力。 - 特別休假、健保、勞保、勞退提繳金保障你和家人的福祉。 - 週休二日，讓你在工作與生活間取得平衡。 如果你準備好以專業技能和熱情，一同推動環保能源的未來，就現在，加入我們的行列吧！

1. 伺服器、網路、資安等設備維護業務與代理。 2. 負責機房維護及代理業務。 3. 負責資料庫管理業務。 4. 其它主管交辦事項。

1. 部門事務管理及溝通協調。 2. 廠務系統設備維護/規劃/管理。 3. 年度預算費用編列/執行。 4. 系統設備運轉能效管控。 5. 系統設備精進優化。 6. 工單執行/工程監工。 7. 法規規範檢視及遵循。

1. 主要任務為研發公司自有產品，領域涵蓋能源管理、碳管理及人工智慧相關 2. 開發工具主要為C#及JavaScript，用於開發產品之核心伺服器及網頁操作介面 3. 配合技術研發專案爭取，將研發專案之成果進行產品化並搭配業務進行銷售 4. 維護公司自有產品，包含產品功能新增、錯誤修正以及新版發行…等

**本職缺需要不定期接受指派支援本公司其他場館** 1.中心機電相關業務辦理。 2.中心修繕事務辦理 3.中心相關申報作業辦理 4.主管交班事項 **必須具備機電相關證照