外銷客戶經營主任 Key Account Management Supervisor
面議（經常性薪資達4萬元或以上） 40000元
新北市中和區
3~4年工作經驗
此職位為跨部門協調角色，需要具備強大的溝通能力、問題解決能力與時間管理能力。
1. 銷售團隊支柱
您將帶領團隊支援銷售部門的各項行政工作，包括：
- 製作報價單
- 將訂單輸入 ERP 系統
- 包裝並寄送產品樣品
2. 內部部門聯繫
您將與以下部門進行協調：
- 會計部：確認客戶訂金支付情況
- 行銷部：安排客製化出口產品標籤的設計與印刷
- 品保與法規部：確認產品認證與法規符合性
3. 進出口報關作業
您的部門將與貨運承攬商及報關行合作，管理所有出口/進口流程、必備文件及交貨時程。
4. 生產排程監督
您將與工廠協調以確認生產與出貨時程，計算棧板堆疊方式與重量，並在必要時前往物流中心確認訂單準確性。
5. 既有客戶關係管理
您將定期與現有出口客戶互動，以：
- 追蹤其訂購週期並發送補貨提醒
- 處理及解決客戶投訴或問題
This role serves as a cross‑functional coordinator, requiring strong communication, problem‑solving, and time‑management skills.
1. Sales Team Backbone
You will lead your team in supporting the Sales department with various administrative tasks, such as: Preparing quotations, Entering orders into the ERP system, Packaging and shipping product samples
2. Internal Department Liaison
You will coordinate with:
- Accounting to confirm customers’ deposit payments
- Marketing to arrange design and printing of customized export‑product labels
- Quality & Regulatory Affairs to verify product certifications and regulatory compliance
3. Import/Export Customs Clearance
Your department will work with our freight forwarders and customs brokers to manage all export/import procedures, required documentation, and delivery schedules.
4. Production Scheduling Oversight
You will coordinate with the factory to confirm production and shipment timetables, calculate pallet stacking configurations and weights, and—when necessary—visit the logistics center to verify order accuracy.
5. Existing Customer Relationship Management
You will regularly engage with existing export customers to:
- Monitor their ordering cycles and send reorder reminders
- Address and resolve any customer complaints or issues
展開
