餐飲部 調酒師/服務員 F&B Mixologist/Server
月薪 38000~40000元
台北市松山區
1~2年工作經驗
調酒師是一個充滿熱情和積極性的人，能夠為客人提供高水平的個性化和即時的服務。他/她負責酒吧的日常營運。
1. 提供顧客服務，並協助外同事互相支援
2. 執行部門的日常開閉店工作，確保所有團隊成員遵守酒店制定的服務標準、部門政策和操作程序。
3. 通過迅速歡迎並禮貌地服務客人，同時進行有意義的交流，提供卓越的服務。
4. 完全了解咖啡、飲品和菜單的供應內容，預測客人需求並提供高水準的服務。
5. 維持酒吧的高標準清潔、安全及設備狀況。
6. 確保酒吧及其設備保持清潔並完全可用。
7. 負責庫存檢查及酒吧用品的管理，確保所有庫存維持在適當水平，當庫存不足時，通知主管/經理。
8. 維持庫存記錄，並通知團隊如果有物品庫存不足或快要用完。
9. 認識LQA及富比士標準的重要性，以提供優秀的審核和服務表現。
10. 維持對酒店每日服務、活動、促銷及事件的最新了解，並有效地向團隊成員傳達所有變動，確保客人獲得最新資訊。
The Mixologist is a passionate and positive individual who provide a high level of personalized and timely service to the guests. The individual is responsible for running the daily operations of the bar.
1. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy.
2. Performs the daily opening/closing shift duties of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel.
3. Provide exceptional service to guests by promptly welcoming and courteously serving guests while engaging in meaningful conversation.
4. Be fully informed of Coffee, beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service.
5. Maintain high standards of cleanliness, safe and condition of the bar.
6. Ensure the bar and its equipment are clean and fully functional.
7. Responsible for inventory checks and management of all bar supplies, ensuring that all stocks are maintained. Notify supervisor/manager when stocks are running low.
8. Maintain a record of inventory supplies and inform the team should any item is low or running out.
9. Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance.
10. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
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