Operations Agent
月薪 58270~116540元
桃園市大園區
3~4年工作經驗
Within the operational targets set by the superior, the Operations Agent performs
the following duties:
(Load Control Duties)
• Calculation and Planning of load distribution for the aircraft taking into
consideration the rules and regulations as per GOM.
• Cargo onload optimization in regard to aircraft volume and weight.
• Prepares flight relevant documents such as general declarations, permits for
local customs authorities, etc.
• Produces arrival and departure notifications,
• Briefs GHA about off- , on load as well as sequence of loading/unloading
• Issuance of loadsheet and completion of Notoc
• Dispatch of operational messages as well as other post flight activities ,
• Maintains traffic reports,
• Coordination of station activities and suppliers
Ramp Agent Duties
• Check of all ULD’s (Unit Load Devices) for airworthiness to ensure a safe
flight operation,
• Checks ramp area for cleanliness,
• Monitors the condition, the readiness , the amount of the equipment as well
as the amount of necessary staff from the GHA required on the aircraft and
reports any irregularities
• Loads and unloads the aircraft as per loading instruction in accordance with
the requirements of the GOM or supervises these functions
Coordinate and monitors the suppliers to ensure punctual performance,
• Secures load on aircraft (i.e. locks) and signs the loading instruction
• Responsibility for aircraft and ramp safety,
• Assists the supervisor in ensuring that all defined service standards are
understood and met by GHA (General Handling Agent),
• Ensures that all work is carried out according to documented quality manual
procedures, and promotes a preventative (perhaps better: .. takes
preventative measures, using the tools provided) culture using the tools
provided,
• Supports, cooperates and communicates with all colleagues, including crew
and sales staff
• Ensures that security and safety procedures are adhered to in accordance
with set procedures,
• Establishes, maintains and evaluates statistical data
General
• Performs crew support such as briefings, crew catering and hotel bookings,
• Keeps up-to-date with all developments & changes regarding new
procedures, incl. security procedures,
• Fully cooperates with LCAG management, Cargo/Operations and warehouse
staff ,
• Assists with cargo handling related supervision and co-ordination,
• Performs all handling duties within LCAG & GHA when appropriate,
• Performs all other duties assigned or delegated by supervisors,
• Performs Load Master duties if required
• After gaining sufficient experience he/she performs surveillance duties.
• Reporting of Incidents as per SAM
People Management/Supervision
• Assists the supervisor in the GHA’s (Ground Handling Agents) ground
operations activities by economical utilization of all manpower and ensuring
that all LCAG safety and quality standards are adhered to,
• Provides regular and accurate staff feedback to the GHA (General Handling
Agent) management and to Manager Handling
Local / Regional Specifics (up to 30％):
• Supervises, motivates, encourages, guides and evaluates the staff of GHA
(General Handling Agents) in co-operation with GHA management,
• Ensures the planning of work and appropriate scheduling in absence of the
Cargo Supervisor
• Performs local training for GHA staff – Keeps records of all support activity
related to GHA
• Supports monitoring and controlling subcontractors (including handling
company), requesting corrective action when necessary to ensure required
performance levels.
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